BA7006: The Cloud Backup job has invalid credentials¶
| Error code | Product | Applies to |
|---|---|---|
| BA7006 | BackupAssist ER | BackupAssist ER v1 and later |
Description¶
This error occurs when the credentials provided to authenticate with the cloud storage are incorrect.
The set of credentials varies from provider to provider. For example, Microsoft Azure requires an Account Name and an Access Key. Amazon Web Services requires an Access Key ID and a Secret Access Key.
Resolution¶
To resolve this problem:
- Check that you have used the correct credentials.
- Check that the credentials are in the correct fields.
- Check that your cloud container name (and region for Amazon S3) is correct.
To get or to check the credentials, you may need to log into the online portal provided by your cloud provider.
To update or review a backup job:
-
Open BackupAssist ER.
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Select the Jobs tab.
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Select the backup job that you want to modify from the list of jobs.
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Click the Edit button on the top menu.
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Select the tab containing the information or selection you want to change.
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Make the required update.
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Click the Save button.
| Last updated | Created | Further assistance |
|---|---|---|
| 29th Mar 2017 | 6th Mar 2017 | BackupAssist ER Support page |