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BA7019: An error occurred while checking the key file in the Amazon S3 bucket

Error code Product Applies to
BA7019 BackupAssist ER BackupAssist ER v1 and later.

Description

The Amazon S3 region has changed on the job so it no longer matches the region of the previously created bucket.

Resolution

Update the backup job region so that it correctly matches the bucket region.

For more information, see the Create a local and cloud backup guide and the Amazon S3 storage guide

Last updated Created Further assistance
15th June 2020 15th June 2020 BackupAssist ER Support page