BA705: One or more files were skipped¶
| Error code | Product | Applies to |
|---|---|---|
| BA705 | BackupAssist ER | BackupAssist ER v1 and later |
Description¶
This error occurs when one or more files have been skipped, and not backed up, during the backup process.
Resolution¶
There are 2 possible solutions
Resolution 1 - Check for process Conflicts¶
Processes that are running at the same time as BackupAssist ER can interfere and could cause this error.
Check that you are not running the following processes at the same time as your backup job:
-
Anti-virus scans (including live scanning features)
It is recommended that all anti-virus processes are disabled while the backup job is running to avoid any conflicts. If you are not sure how to configure this, you may need to contact your anti-virus vendor for assistance.
Try placing an exception for BackupAssist ER within or disable your anti-virus software and run the backup again to see if the error is generated again. If it is, then it means that your anti-virus is marking BackupAssist ER as a threat to your system. To re-configure your anti-virus avoid such a conflict, we recommend that you contact your anti-virus support vendor for further advice.
-
Defragmentation processes
More information on this process is located at http://windows.microsoft.com/en-au/windows/improve-performance-defragmenting-hard-disk#1TC=windows-7
-
Consistency checks such as chkdsk scans
Please review the following document from Microsoft on the use of chkdsk: https://technet.microsoft.com/en-us/magazine/ee872425.aspx
If any of the problems described in the article are occurring, reschedule one of the processes to a later time to avoid the conflict.
Resolution 2 - Check if Windows UAC is turned on¶
Windows UAC is a security feature within Windows, which helps prevent unauthorized changes occurring to the system. This has been known to prevent the backup process from being able to read and write files contained within the backup set.
To resolve this, you may need to turn off Windows UAC. The steps to do this are outlined by Microsoft at http://windows.microsoft.com/en-au/windows/turn-user-account-control-on-off#1TC=windows-7
| Last updated | Created | Further assistance |
|---|---|---|
| 8th June 2017 | 29th Aug 2007 | BackupAssist ER Support page |