BA715: Invalid handle¶
| Error code | Product | Applies to |
|---|---|---|
| BA715 | BackupAssist ER | BackupAssist ER v1 and later |
Description¶
An Invalid handle can be a an issue with files or configurations on the computer that prevent BackupAssist or one of its processes from starting.
Resolution¶
This error will require the assistance of BackupAssist ER technical support to identify the specific cause of the error and the correct way to proceed.
To contact BackupAssist technical support and provide diagnostic information, please follow the steps below.
- Click the help icon on the top right.
- Select the Contact support.
- Enter your email address onto the field provided.
- Enter a meaningful description into the field provided.
- Tick the box next to Submit system diagnostics with your query.
- Select Submit.
BackupAssist Technical Support will review your problem and diagnostics file, and contact you.
| Last updated | Created | Further assistance |
|---|---|---|
| 19th Mar 2015 | 15th Dec 2008 | BackupAssist ER Support page |