Skip to content

BA8003: The user skipped the CryptoSafeGuard scan step

Error code Product Applies to
BA8003 BackupAssist ER BackupAssist ER v1 and later

Description

The user skipped the CryptoSafeGuard scan while the backup job was running. This can be done by selecting the Skip Scan button.

Resolution

This message is a warning because it means the installation is configured to run with CryptoSafeGuard, but the CryptoSafeGuard scan was not run for this backup job.

The backup job will still run correctly and no action is required.

To learn more, see the CryptoSafeGuard ransomware protection guide.

Last updated Created Further assistance
7th Aug 2017 7th Aug 2017 BackupAssist ER Support page