BA8011 Some signs of a ransomware infection have been detected¶
| Error code | Product | Applies to |
|---|---|---|
| BA8011 | BackupAssist ER | BackupAssist ER v1 and later |
Description¶
This message means that CryptoSafeGuard has found signs of a ransomware infection on the system.
Resolution¶
When this error is reported, it will add a warning to the backup report, but the backup will still proceed and no jobs will be blocked. A yellow banner will be displayed on CryptoSafeGuard , allowing you to either confirm the ransomware infection, or deny the ransomware infection and whitelist files.
To learn more about CryptoSafeGuard and how to whitelist files, see the CryptoSafeGuard ransomware protection guide.
| Last updated | Created | Further assistance |
|---|---|---|
| 21st Dec 2017 | 21st Dec 2017 | BackupAssist ER Support page |