BA8014: A timeout occurred while collecting information for Cyber Black Box™¶
| Error code | Product | Applies to |
|---|---|---|
| BA8014 | BackupAssist ER | BackupAssist ER v1 and later. |
Description¶
This occurs when a timeout occurs when collecting forensics information, not related to storage.
Resolution¶
Please contact support. They may suggest suppressing the collection of certain forensics via a registry value, if there’s no other way to avoid the timeout.
| Last updated | Created | Further assistance |
|---|---|---|
| 21st March 2022 | 21st March 2022 | BackupAssist ER Support page |