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BA851: Exchange database consistency check eseutil error

Error code Product Applies to
BA851 BackupAssist ER BackupAssist ER v1 and later

Description

The reason for this error is that the Exchange consistency check, which Windows runs on the Exchange Database(s) during the backup process, has reported an error.

Resolution

To resolve this problem, run a consistency and integrity check on the Exchange Server. These will usually detect and attempt to fix any issues with the Exchange Database.

For Exchange 2016 and later

There is a known issue that can occur when performing the consistency check which results in the following error on the backup report: Operation terminated with error -1811 (JET_errFileNotFound, File not found)

It has been confirmed that installing Cumulative Update 3 (CU3) for Exchange 2016 resolves this error. More information and access to download CU3 is available from the following Microsoft link:

https://www.microsoft.com/en-us/download/details.aspx?id=53837

For Exchange 2010

The MailboxRepairRequest tool is provided with Exchange 2010 for this purpose.

More information on this utility is found at:

http://eightwone.com/2010/06/14/goodbye-isinteg-hello-new-mailboxrepairrequest/

http://blogs.technet.com/b/exchange/archive/2010/08/23/3410708.aspx

Last updated Created Further assistance
19th Mar 2015 10th Feb 2009 BackupAssist ER Support page