BA853: Exchange database consistency check setup error¶
| Error code | Product | Applies to |
|---|---|---|
| BA853 | BackupAssist ER | BackupAssist ER v1 and later |
Description¶
The reason for this error is that the Exchange consistency check, which Windows runs on the Exchange Database(s) during the backup process, has reported a setup error.
Resolution¶
To resolve this problem, run a consistency and integrity check on the Exchange Server. These will usually detect and attempt to fix any issues with the Exchange Database.
For Exchange 2016 and later
There is a known issue that can occur when performing the consistency check which results in the following error on the backup report: Operation terminated with error -1811 (JET_errFileNotFound, File not found)
It has been confirmed that installing Cumulative Update 3 (CU3) for Exchange 2016 resolves this error. More information and access to download CU3 is available from the following Microsoft link:
https://www.microsoft.com/en-us/download/details.aspx?id=53837
For Exchange 2010¶
The MailboxRepairRequest tool is provided with Exchange 2010 for this purpose.
More information on this utility is found at:
http://eightwone.com/2010/06/14/goodbye-isinteg-hello-new-mailboxrepairrequest/
http://blogs.technet.com/b/exchange/archive/2010/08/23/3410708.aspx
| Last updated | Created | Further assistance |
|---|---|---|
| 19th Mar 2015 | 10th Feb 2009 | BackupAssist ER Support page |