BA9000: The service is not contactable¶
| Error code | Product | Applies to |
|---|---|---|
| BA9000 | BackupAssist ER | BackupAssist ER v1 or later |
Description¶
BackupAssist ER could not communicate with BackupAssist ER Service. The service may not be running.
Resolution¶
Follow these steps to resolve this issue:
-
Select the Close option shown with this error to close BackupAssist ER.
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Restart the service using the services.msc user interface. This can be accessed by opening Task Manager and selecting the Services or Open Services link the Task Manager's Services tab.
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Once you have located the service, right click it and select Start if it is not running. Select Restart if it is running.
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Now start BackupAssist ER.
If this does not resolve the issue, restart the machine.
| Last updated | Created | Further assistance |
|---|---|---|
| 28th June 2019 | 28th June 2019 | BackupAssist ER Support page |