Welcome to the BackupAssist Blog

Australian office closed Friday 3rd April & Monday 6th April for Easter

March 27th, 2015 by Luke Parsons

easter 2015

Our Australian Office will closed on Friday 3rd of April and Monday 6th of April 2015 due to the Easter Holiday long weekend.  As such, our Australian support and sales services will be unavailable on those days. However, US Support and Sales will both continue to operate as normal.

For any urgent inquiries, please contact the US Support team or email us at support@backupassist.com

Here’s some more information on our US Support Center contact info and opening hours.

Thanks for your understanding.

Time to switch to SSD? Or HDD still king?

March 26th, 2015 by Luke Parsons

switch to SSD?


Oh the times, they are a changing.  Solid State Drive (SSD) technology has been steadily improving over the last few years, to the point where they now offer some considerable advantages over their Hard Disk Drive (HDD) alternatives.  They’re faster.  They’re often more efficient.  They can be more resilient too.  But are they better overall?  Has the time come to switch to SSD entirely?

We’re going to take a look at the current state of solid state, and some core considerations when deciding to make the switch from HDD.

Read the rest of this entry »

BackupAssist Cluster Shared Volume (CSV) support

March 24th, 2015 by RickD

csv support2

You’ve heard us talk a lot about BackupAssist’s support for Windows Hyper-V Servers. An important feature of many Hyper-V environments is the need for reliability and failover capability. For Hyper-V, this can be achieved by setting up clusters of hosts in Cluster Shared Volume (CSV) environments.

Let’s take a look at BackupAssist’s support of Hyper-V backups and restores in Cluster Shared Volume environments.

Read the rest of this entry »

Are you ready for the Windows Server 2003 EOL?

March 20th, 2015 by Luke Parsons

are you ready for the Windows Server 2003 EOL

Windows Server 2003 has been a faithful workhorse.  But unfortunately, like it or not she just can’t pull the cart any longer.  That’s why as of July 14th 2015, Microsoft will be pulling the plug and enforcing a complete End of Life (EOL) for the software.  What does that mean for your business?  Well, if you’re still using Server 03 and intend to continue doing so after July, it’s not good news.

If you’re still using Windows Server 2003, let’s dive in and take a look at why you need to upgrade past it.  Sooner rather than later.

Read the rest of this entry »

Why test restores really matter! Check your backup history

March 17th, 2015 by Luke Parsons

why test restores are so important!

Performing regular test restores is best practice.  End of story.  If you’re not doing it, you’re playing a dangerous game of chance when it comes time to recover.

This is important article for all BackupAssist users to read – for all owners and administrators of servers in general, for that matter!  We’re going to take a look at why performing regular test restores and recoveries is a crucial element of any good backup strategy.  Particularly examining one pertinent example where a small number of BackupAssist customers with unique environments inadvertently lost their backup history (but still maintained a safe most-recent backup) due to a rare VSS issue that has now been remedied.

In cases like this, test restores are vital!

Read the rest of this entry »

7 things Mom never told you, but your sysadmin definitely will!

March 6th, 2015 by Luke Parsons

7 things mom never told you, but your sysadmin will

There’s just no advice like a Mom’s advice.  Well, except maybe when it comes to IT related stuff.  Can she stop your system getting locked up by malware? Or recover it once it has? Hey, who are we to make assumptions?  Maybe she sure as heck can.

But on the off-chance your Mom is like ours, for tech advice the average person should probably defer to the wisdom of their nearest sysadmin.  Here’s what sound parental advice sounds like when delivered by an IT professional.

Read the rest of this entry »

Backup versus data recovery – a little spent now saves a lot, later on!

March 3rd, 2015 by Luke Parsons

backup vs data recovery - spend a little, save a lot

Data recovery services are always an option when your business-critical data takes a nosedive.  But frankly, if you’re getting to the point where you need them, you’re doing something wrong along the way.  Data recovery can work, but it’s going to cost you a lot of money and you’re rarely guaranteed to retrieve all of the data you need.

So what’s the better option?  Well, it’s pretty simple. If you can’t afford to lose it, then back it up.

Read the rest of this entry »

Australian support services limited on 9th March 2015 (Labour Day)

March 2nd, 2015 by Luke Parsons

Labour day limited support

Our Australian Office will only be offering limited Support Services on Monday 9th of March 2015 due to the Labour Day public holiday in the state of Victoria.  As such, our support response times for Australian customers may be extended. Our Australian Sales team will also be unavailable. However, US Support and Sales will both continue to operate as normal.

Read the rest of this entry »

Data Deduplication and BackupAssist

February 24th, 2015 by RickD


Microsoft Windows Server 2012 R1/R2 includes a technology called Data Deduplication, which reduces the amount of disk space taken up by your data. Let’s take a deeper look at what Deduplication means for you and how this technology relates to BackupAssist.

Read the rest of this entry »

How will you spend your IT budget this year?

February 20th, 2015 by Luke Parsons

How will you spend your IT budget?

IT budgets are never fun.  There’s always so much demand and so little allocation. People expect you to work miracles, and to do it all spending only hopes, dreams and magic beans.  So how is your IT budget looking in 2015?

Spiceworks recently released a study looking at the 2015 budgets of a wide group of IT professionals – the results are interesting.  We put together this infographic to sum them up.

Read the rest of this entry »