US Office Closed for Independence Day – July 3rd 2015

June 24th, 2015

independence day 2015

Our US Office will be closed for Independence Day on Friday 3rd of July 2015, due to the actual holiday falling on a Saturday this year.  As a result, our US Support and Sales Teams will be unavailable on this day.  However, Australian Support will continue to operate as normal.
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Spear phishing is on the rise – know how to spot it!

June 23rd, 2015

know how to spot spear phishing attacks

Spear Phishing has been on the rise lately, according to a number of recent posts by IT Professionals on Spiceworks. These kinds of targeted attacks can be extremely harmful to businesses if staff aren’t properly prepared, so in this article, we’re going to look at what Spear Phishing is, how your business can defend against it, and the role your backups will play in that defense.
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A Brief History of Backup Storage [Infographic]

June 18th, 2015

a brief history of backup storage

The storage devices used for backups have evolved a lot over the last 100+ years.  In this infographic, we take a quick look into the history of backup storage, and where it may go in future.  And there’s backup storage nostalgia aplenty – anybody else look back fondly on the Floppy Disk?

Take a stroll down memory lane with us, as we examine a brief history of backups.

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The Role of Backups in Server 2003 Migration

June 11th, 2015

the role backups play in server 2003

There’s only a month left until the Windows Server 2003 End of Life.  After reading that sentence, we’re guessing that you had one of two reactions: either a trickle of cold sweat just ran down your neck, or a satisfied grin spread across your face.  Let’s hope it’s the latter.  But in the case of the former, what may help ease some of the tension is examining the role that backups will play in your Server 2003 migration.

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Weapons of Choice: When to Use File Backups vs Imaging Backups

June 3rd, 2015

when to use file backups vs imaging backups

Pretty much any contemporary backup solution you find is going to allow you to perform backups both at the image level, and at the file level.  But when will each backup type best suit the kind of data you’re looking to protect?

Right off the bat we’ll say that most of the time imaging backups are going to be best practice.  But let’s take a look at what the difference between two backup types actually is, and when file backups will play their part.

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Australian Office Closed Monday 8th June for Queen’s Birthday

June 2nd, 2015

Queen's birthday 2015

Our Australian Office will be closed on Monday 8th June due to the Queen’s Birthday public holiday.  As such, our Australian Support and Sales services will be unavailable on this day. However, US Support and Sales will both continue to operate as normal.
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You may want to think twice before ditching tape backups

May 26th, 2015

some things to consider before ditching tape backup

There are a lot of reasons to consider moving away from tape backups in a contemporary IT environment.  Nobody’s arguing that.  However, what you may not hear from a lot of people *cough cough cloud backup evangelists cough* are some very good reasons why your company shouldn’t be too hasty in making that decision.

Again, to reiterate, we’re definitely  not saying that you shouldn’t move past tape if that’s the right move for your business – all we’re saying is that there are some things to think about.

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Is an all in one backup solution is better than mix n’ match?

May 21st, 2015

Is an all in one backup solution better than mix n match?

Different backup solutions offer different features at different prices.  That’s an unavoidable fact.  But does this mean that by combining different software solutions within your environment, you’re going to get better protection that if you just used an all in one backup solution? Well, spoiler alert – probably not.

In fact, wherever possible, you’re almost always going to be better off finding a single solution that handles all of your needs.  By mixing and matching different types of backup software, you’re opening your data protection strategy up to some serious downsides.

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Important – New BackupAssist Update Available to Correct Unhandled Exception Issue

May 19th, 2015

Important BackupAssist update

Following some recent security patches from Microsoft, we’ve received reports that a small number of BackupAssist users have experienced some difficulty when trying to manually run a backup within our software.  Our developers reacted immediately upon receiving these reports, and have now made available an update to our software that corrects the issue.

If you’re using BackupAssist v8 and have experienced any issues with running a manual backup since the Windows Patches were made live on 12th May 2015, we strongly recommend you download the latest version of BackupAssist at your soonest convenience.  This version is available to all users, and will not require valid Upgrade Protection if you are already using any other version of BackupAssist v8.

Update to this article – Patch for BackupAssist v7.4.6 is now available for v7 users. Update to v7.4.6 r1 here. Read the rest of this entry »

US Office closed Monday 25th May 2015 for Memorial Day

May 15th, 2015

US office closed for memorial day

Our US Office will closed on Monday 25th May due to Memorial Day.  As such, our US Support and Sales services will be unavailable on this day. However, Australian Support and Sales will both continue to operate as normal.

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