US office closed September 7 2015: Labor Day public holiday

August 28th, 2015

Labor Day 2015



Dear Valued Customers,

Our US office will be closed on Monday the 7th September 2015 for the Labor Day public holiday.

Staff from our technical support and sales teams located in our US office will be unavailable on this day, including both phone and email.  Australian support and sales teams will be operating as usual.

If you’re in the US and have an urgent request on this date please contact the Australian support team or email us at


Inside the Head of a Sysadmin [infographic] | Happy Sysadmin Day!

July 31st, 2015

sysadmin day 2015 infographic

Want to know what’s going on in your enigmatic sysadmin’s head? Be careful what you wish for! To celebrate Sysadmin Day 2015 and to show our ever-lasting love for sysadmins the world over, we’ve put together this infographic.  Enjoy it!

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Defining Disaster Recovery for SMB I.T.

July 24th, 2015

defining disaster recovery for SMB IT

Disaster recovery preparedness is a hugely important aspect of SMB I.T.  You need to be sure that if things go pear-shaped, you can get back up and running as soon as possible.  However, when we think of ‘disaster’ what often comes to mind is worst-case scenarios – fire, flood, hurricane and anything else mother nature can throw at your I.T. infrastructure.

While these events do happen, and you absolutely need to be prepared for them, they may not be the most likely ‘disaster’ that you’ll need to recover from.

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4 Facts You Should Know About Archiving Backups

July 16th, 2015

Archiving backups - 4 facts you should know

If you’re just starting out planning a backup strategy, you’re probably aware that one of the things you need to think about are archiving backups.  What you may not realize, however, is that these kinds of backups are a whole different breed from the day-to-day, recovery-ready backups you’re more familiar with.
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3-2-1 Rule of Backups [Infographic]

July 9th, 2015

3-2-1 rule of backups

When it comes to developing a backup strategy, whether it’s intended to protect your family photos from last year’s holiday, or a mission-critical server environment for your business, your starting point is always going to be the 3-2-1 rule of backups. It’s the fundamental rule that ensures your data has the best possible chance at recoverability.

While most veteran IT professionals will be well aware of this rule, it’s not necessarily something that the average office worker or small-business owner may be familiar with.  That’s why we put together this infographic that will make wrapping your head around the concept easy, no matter what your skill level.  Enjoy!

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Nothing is forever: Future-proofing backup & recovery

July 2nd, 2015

backup & recovery - how to future-proof your strategy

Researching, selecting and investing in a backup & recovery solution is no easy thing.  It takes time, it takes careful consideration, and it takes money.  So really, it should go without saying that this is not a process you want to go through any more frequently than is absolutely necessary.  Well, that’s why it’s so important to keep the future in mind when honing your data protection strategy.  The last thing you want is to have to do it all over again in 12 months’ time!

In this article, we’re going to take a look into what you need to think about when future-proofing a backup & recovery solution.

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US Office Closed for Independence Day – July 3rd 2015

June 24th, 2015

independence day 2015

Our US Office will be closed for Independence Day on Friday 3rd of July 2015, due to the actual holiday falling on a Saturday this year.  As a result, our US Support and Sales Teams will be unavailable on this day.  However, Australian Support will continue to operate as normal.
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Spear phishing is on the rise – know how to spot it!

June 23rd, 2015

know how to spot spear phishing attacks

Spear Phishing has been on the rise lately, according to a number of recent posts by IT Professionals on Spiceworks. These kinds of targeted attacks can be extremely harmful to businesses if staff aren’t properly prepared, so in this article, we’re going to look at what Spear Phishing is, how your business can defend against it, and the role your backups will play in that defense.
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A Brief History of Backup Storage [Infographic]

June 18th, 2015

a brief history of backup storage

The storage devices used for backups have evolved a lot over the last 100+ years.  In this infographic, we take a quick look into the history of backup storage, and where it may go in future.  And there’s backup storage nostalgia aplenty – anybody else look back fondly on the Floppy Disk?

Take a stroll down memory lane with us, as we examine a brief history of backups.

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The Role of Backups in Server 2003 Migration

June 11th, 2015

the role backups play in server 2003

There’s only a month left until the Windows Server 2003 End of Life.  After reading that sentence, we’re guessing that you had one of two reactions: either a trickle of cold sweat just ran down your neck, or a satisfied grin spread across your face.  Let’s hope it’s the latter.  But in the case of the former, what may help ease some of the tension is examining the role that backups will play in your Server 2003 migration.

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