BackupAssist Announces Strong Revenue Growth as Company Expands Global Reach into 165 Countries

April 27th, 2017

Company Software Deployments to Small and Medium Businesses Surge with MSP Revenues Driving Increase of 34% Quarter over Quarter  

BOSTON — April 25, 2017 – BackupAssist, a provider of automated server backup software for small and medium businesses (SMBs), today announced global expansion of its operations with a growing customer base in 165 countries. Further expansion of company sales operations is highlighted by robust growth of 34% quarter over quarter, driven by managed service providers (MSPs) who deliver BackupAssist-powered cloud backup to SMBs.

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Reduced Australian Support – ANZAC Day, 25 April 2017

April 18th, 2017


Each year on the 25th of April, Australia takes a day off to remember soldiers who have died in conflict.

This day – which we call ANZAC Day –  is a national holiday and as such, our Australian support and sales team will not be in the office on 25 April. Support in our US office will be operating as per usual.

ANZAC Day is similar to Veteran’s Day in the US or Remembrance Day in the UK. There is a great Wikipedia article if you’d like to know more about the history and traditions of the day.

If you have an urgent inquiry please contact our US support team via

Brute Force Ransomware Costs County $100k & Risks Lives

April 11th, 2017


After the failing to score $18k from shutting down hospitals and endangering lives, the makers of the Samsam ransomware have decided brute force is best.

Going back to basics, they’ve begun scanning for open ports on people’s servers, and conducting forced password cracking attacks. Once they’ve smashed through, they drop their infamous Samsam ransomware—an extortion software—on the system, and wait for payment.

And when they hit the Bingham County government servers in Idaho with their brute force attack, it may as well have been “Bingo” County.

Keeping in line with their “threatening lives” policy, the makers of Samsam struck the county’s 911 emergency systems, shutting down the infrastructure needed to send ambulances, police and firefighters to people literally in mortal peril.

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Backup Statistics By The Numbers (Infographic)

April 5th, 2017



Doubting the need for backup software for your business, or got a manager who just doesn’t see the value in it? Then you need these chilling data loss statistics, which show just how much a major data loss incident will cost your bottom line.

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Reduced Australian Support over Easter

April 3rd, 2017


Our Australian Office will closed on Friday 14th of April and Monday 17th of April due to the Easter Holiday long weekend. As a result, our Australian support and sales team will be unavailable. However, our US Support and Sales teams will both continue to operate as normal.

For any urgent inquiries, please contact the US Support Team or email us at

Here’s some more information on our US Support Centre contact info and opening hours.

Thanks for your understanding.

It’s World Backup Day, March 31st… So Don’t Be An April Fool!

April 1st, 2017


Today is World Backup Day. And contrary to popular belief, it’s not another holiday like SysAdmin’s day, or some plot to get IT staff lots of days off!

It’s an awareness day. One about the risk that every technology owner faces—whether it’s a home computer or a big business server. If you have data, it can and often will be lost.

When that happens, it’s the ones with backups who avoid ruin. That’s why World Backup Day happens a day before April 1st—April Fools Day. The only time you can prevent feeling foolish is before the fact. And for those of you who have experienced data loss, you know that sinking feeling in your gut of what you ‘should have done’, but didn’t.

The reason World Backup Day exists is because in this data-driven era, all too many people still throw caution to the wind, for so many reasons. For a business, this decision is fatal. It doesn’t matter what size your operation is. When it comes to data loss, no business is too big to fail.

We’ve compiled a list of list of guides on how to make an airtight backup strategy. And remember the World Backup Day pledge: “I solemnly swear to backup my important documents and precious memories on March 31st.”

And remember to tell your friends and family about World Backup Day – friends don’t let friends go without a backup!

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Backup Tales of SysAdmins – A Children’s Book For Users

March 31st, 2017

wbd-book_cover (1)

Let’s face it: explaining why backups are important to your users (or management) can feel like talking to toddlers. Instead of “money doesn’t grow on trees”, you’re just replacing it with “keeping a copy of vital work documents is important because things can happen to them.”

Cue the unapologetic crying like they’ve got a scraped knee when that data goes missing. In this scenario,  a parental sigh is not out of place.

It’s World Backup Day tomorrow, and Spiceworks have picked up on this frustrated feeling. And what did they do? Make a picture book from one of their SpiceHeads’s stories, BisquitKing, about a backup gone wrong. Check out the story>>

And remember, to avoid being like the overlord, make sure you’ve got reliable backup software! Read our best backup software guide.

Archive vs Backup: What’s the Difference? A Definition Guide

March 28th, 2017

difference between storage and backup

One of the more common questions in IT is “What’s the difference between data backup and data archiving?” It’s a common mistake to confuse the two, especially since many professionals use the term interchangeably.

Let’s set the record straight: to backup and to archive is not the same thing. In this article, we talk about the difference between the two, what they’re best used for, and how you can incorporate both into your data storage strategy.

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The Mysterious and Strange Origin of the Floppy Disk

March 24th, 2017


As you go to save your Word Document, you seek out a strangle little symbol in the corner. For millennials, it means ‘Save’, but the box-like shape holds no other meaning. They’ve seen it time and time again, in many different programs, but it’s just a shape.

For anyone born a little earlier, the symbol is recognizable for another reason. It’s the shape of a floppy disk—the portable media that changed everything about personal computing.

Of course in 2017, Floppy disks are pretty much extinct. The symbol you see in every program is like a dinosaur fossil—the leftover remains, a literal outline, of something that was once big and everywhere.

What both generations don’t know is that the origin of this media is funnier—and surprisingly controversial—than you might think.

It was first conceived by a man who has just invented a bladed guard wig for Donald Trump, and a sexual enhancement product designed “to save Japan” from it’s declining birthrate.

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Third-Party Backup Storage Services: A Buyer’s Guide

March 22nd, 2017


Recently, we did an article on how to air gap your backups. One of our readers had an interesting question: how do you get around spending effort and manpower to remove your air-gapped backups and take them offsite?

Obviously, with public and private cloud backup, it’s easy to send your data offsite. But with a physical disk or tape, separated from a network, you’ve got to go into the server room, disconnect them, and then there’s transport to a secure location.

There is actually a type of service that exists to do this for you—a backup courier service, where a person shows up with a metal case, takes your backup into a unmarked van, and transports it to a data vault where it’s kept offsite until you need it.

In this guide, we talk about what these services are, how to tell the good ones from the bad, and the pros and cons of using this sort of service.

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