Backing up to iSCSI with BackupAssist: The Basics

December 2nd, 2016

iSCSI lessons in backup

BackupAssist offers several advantages over traditional backup when it comes to iSCSI storage devices. Here is all you need to know if you plan to use BackupAssist to back up your data to an iSCSI target.

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IT History Flashback: Microsoft Releases Word 1.0

November 30th, 2016

Microsoft Word 1.0 - A History

It’s almost exactly 33 years ago to the day since Microsoft released its very first software application, Microsoft Word 1.0. And if you think it’s expensive now, you should have seen how much it cost back then.

Hitting the shelves on November 29, 1983, Microsoft Word 1.0 was the first word processing program to truly make use of the mouse. And it cost users a whopping $498 US.

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The Cost of Ransomware in 2016: $1 Billion and Rising.

November 21st, 2016
 growth in ransomware families

If you’re reading this, there’s a 50/50 chance you’ve been hit by ransomware this year already, according to an Osterman Research Study.

Since last year, ransomware attacks have more than doubled, jumping from 23k to a staggering 56k. And to make matters worse, the average ransom has skyrocketed from $294 to $679.

Translation? Malware is hitting twice as often and twice as hard.

For the full brief on the 2016 malware menace, read our rundown. And remember, the only sure-fire way to protect your data from ransomware is a strong backup strategy!

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Microsoft Edge beats Chrome, Firefox in Anti-Malware Tests

November 21st, 2016

Microsoft's Edge in fighting Socially Engineered Malware SEM

In an unexpected upset, Microsoft Edge has smashed popular browsers Google Chrome and Mozilla Firefox when it comes to blocking malware and phishing attacks.

Microsoft’s built-in browser blocked the highest amount of socially engineered malware (SEM) and phishing attacks when stacked against its competitors, a newly published NSS Labs report revealed.

The native browser blocked a whopping 99% of SEM attacks and a 98.7% zero-hour protection rate. It also scored the highest anti-phishing rate, initially blocking 92.1% of test samples and becoming more effective over the testing period.

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How Granular Restores Improve Business Efficiency

November 18th, 2016

Granular Restores

Users lose things. Passwords. E-mails. Documents. Your sanity. Sure as the sun sets, if they have something, they’re going to lose it—and turn to you to get it back again.

When you retrieve their lost data, you don’t want it to be a hassle. Granular restores (retrieving file-level items or smaller) mean you can bring back lost or damaged data with just a few clicks.

Here are some different kinds of granular restores that save your business time and money.

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US Office closed for Thanksgiving: Thursday 24th and Friday 25th November 2016

November 15th, 2016


Our US Office will be closed for Thanksgiving on Thursday 24th and Friday 25th of November 2016.  As such, our US Support and Sales teams will be unavailable on these days.  However, Australian Support and Sales will both continue to operate as normal.

For any urgent inquiries, please contact the Australian Support team or email us at

Here’s some more information on our Australian Support Center contact info and opening hours.

Thanks for your understanding and Happy Thanksgiving!


Amazing Phishing Attempt: A Must See!

November 14th, 2016

Amazed man at spear phishing attempt

This spam e-mail is so well crafted, it’s both incredible and horrifying. Would your users know this was spam, or would they think it was real?

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Backup Software vs Data Recovery: Pros and Cons

November 9th, 2016

Deciding between Backup Software and Data Recovery Services

The decision to buy backup software is like the old health insurance debate. Do you pay now so you’re covered in the event of an emergency, or do you skip it and hope nothing goes wrong?

Both decisions are made while things are healthy. Both involve a big financial hit if something happens and you’re not covered. And both have to be done before something goes wrong, not after.

One of the most frequent things I see is people who have opted to take the risk, didn’t get backup software, and now they’re scrambling to find a data recovery service. With their business servers fried, they’re desperate to get their data back.

But is this really the best business solution? Here are the benefits and risks of relying on either approach.

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SysAdmin Halloween Horror Posters: Your Worst Nightmare

November 7th, 2016

SysAdmin Halloween Horror Backup

There’s a rattling in the server room. Nervously, you unlock the door. One of your coworkers is destroying the SAN with a hammer, and he’s out of control! Three men wrest him to the ground. But the damage has already been done. You didn’t keep offsite copies, and the backups were on the shared drive!

In memory of the recently passed All Hallows Eve, here are some terrifying posters of the technological variety. You’ll laugh. Or cry, if it’s actually happened to you.

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BackupAssist v9.5 Released! Now Supports Windows Server 2016.

November 4th, 2016

BackupAssist v9.5 released

Itching to upgrade to Windows Server 2016? Now you can, and keep your backups completely intact. Version 9.5 is out, and it includes baseline support for Microsoft’s server software.

So what exactly is baseline support? Well, it means that you will be able to use BackupAssist and all its features on Windows Server 2016, starting with the 9.5 release.

What doesn’t baseline support include? Well, Microsoft added a lot of brand new features with Server 2016 (We’ve written an article about them). Some of these features, such as Shielded VMs, are not supported by our v9.5 release. However, you will still be able to use BackupAssist on Windows Server 2016 with full confidence.

If you have valid Upgrade Protection, you get immediate access to BackupAssist v9.5 and its new features. Unsure of your Upgrade Protection status? You can check your license, and if it’s expired, you can renew it here.

We will be making an announcement in the near future about full advanced support for Windows Server 2016, so stay tuned.

P.S. If you’re a maverick still using Windows Server 2003, read this article! You could be saving yourself a ton on power bills.