NYPD Shock Admission: No Backups for Evidence Data

October 20th, 2017

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“That’s insane.” These were the words a Supreme Court Judge uttered again and again, when the NYPD admitted it had no backups in place for its Property and Evidence Tracking System (PETS).

And it’s hard to disagree. If the database was to go down, all the NYPD’s data on stored evidence would simply cease to exist. Millions of dollars’ worth of property seized each year through arrests and civil asset forfeiture would simply be… gone.

If you’re a baffled IT expert, there’s more. The NYPD also claimed they couldn’t provide the Manhattan judge – or anyone – with data on what they had seized because queries would “lead to system crashes and significant delays during the intake and release process.”

That’s right. A audit query would allegedly cause the system to fail. The City Attorney then stated the police department’s IT department did not keep backups, and only knew the database “was in IBM.”

The judge’s response was immediate. “Do you want the Daily News to be reporting that you have no copy of the data?… That deserves an exposé in the New York Times.”

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Think Your WPA2 Wi-Fi Connection is Secure? Think Again.

October 19th, 2017

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If you’ve been living under a rock since Monday, here’s some news you need to know. A huge, dangerous flaw has been discovered in the industry standard Wi-Fi protocol.

This flaw affects every type of device out there, so long as it’s got a Wi-Fi connection using the WPA2 protocol (Which is pretty much every Wi-Fi capable device out there).

So how bad is the flaw? Well, it’s known as KRACK, and it allows someone to read information transmitted across your Wi-Fi – information previously assumed to be safely encrypted. This could include things like credit card numbers, passwords, chat messages, emails and photos.

While KRACK works against WPA2, it also works against WPA1, personal and enterprise networks, as well as Ciphers WPA-TKIP, AES-CCMP, and GCMP.

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How to Set up CryptoSafeGuard

October 10th, 2017

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You may have heard about BackupAssist’s new ransomware-protection feature, CryptoSafeGuard. Here’s how to get it and set it up to protect your backups.

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Storage Switzerland Releases New Report, “Can Ransomware Infect Your Backups?”

October 5th, 2017

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Offers Guidance to Small-to-Medium Enterprises (SMEs) for Eliminating the Threat of Ransomware – Reminds that Replicating Data to the Cloud Can Simply Amplify the Infection

Melbourne, Australia and BOSTON (October 4, 2017) – BackupAssist®, a leading provider of automated Windows server backup and recovery software for small and medium enterprises (SMEs), today announced that Storage Switzerland, a premier authority on virtualization and storage, has released a Briefing Notes featuring its newly announced BackupAssist CryptoSafeGuard™ ransomware protection entitled, “Can Ransomware Infect Your Backups? – BackupAssist Briefing Note.”

In the report, Storage Switzerland’s findings include the fact that one of the biggest challenges with ransomware in a business environment is what some call “infection magnification.” This refers to how malware products start with one infected computer and spread throughout the environment.  Read the rest of this entry »

Australian Office Closed Friday 29th September 2017 for Grand Final Holiday

September 26th, 2017

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Our Australian Office will be closed for the Grand Final Day public holiday in the state of Victoria, Australia, on Friday 29th September 2017.  As a result, our APAC Sales team will be unavailable, and Technical Support services will be limited for Australian customers on this day.  However, US Support and Sales will continue to operate as normal.

For any urgent inquiries, please contact the US Support Team or email us at support@backupassist.com

Here’s some more information on our US Support Centre contact info and opening hours.

Thanks for your understanding.

Why Your Office Fax Refuses To Die

September 22nd, 2017

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You know that feeling; a user has strolled confidently up to you, and demanded you fix some gadget around the office. It doesn’t matter if you actually know anything about that device. That’s entirely beside the point.

“You’re the tech person. The printer is technology. Fix it!” they exclaim.  You can see it in their eyes. They fully believe you have memorized all 200+ pages of that printer model’s user guide, all ready to jump into action for a “three flashes, two beeps” scenario.

Instead, you suppress the urge to send them a sarcastic e-mail with a LMGTFY link.

This is why you want to get rid of a lot of the tech around your workplace. Of course, you can’t get rid of the printer. While you hate dealing with it, you understand it serves a purpose. But there’s one device that does boggle you.

The fax machine.

WHY on earth do they need it? Surely this 1960’s relic has had it’s day? In the age of e-mails, cloud technology, and smartphones, that antiquated plastic brick seems completely out of place.

If you’re wondering this, you’re not alone. Approximately 89% of organizations still use fax, and 62% of IT pros have to offer support for them. So why are fax devices still a thing?


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How To Get Zero Downtime: The Waffle Playbook

September 18th, 2017

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There is a business well known for able to stay open 24/7/365 – even if they’re hit by tornadoes, hurricanes, or snowstorms.

Is it an IT company? No, it’s actually a chain of waffle stores.

These waffle stores are so resilient, the Federal Emergency Management Agency (FEMA) uses them to gauge how bad a storm is – they call it “the Waffle House Index“.

“When you get there and the Waffle House is closed? That’s really bad,” the FEMA Administrator famously remarked in May 2011. This was after the 2011 Joplin tornado, when two Waffle House restaurants in the city remained open.

So how does the Waffle House manage to keep their business running no matter what disaster strikes? Here’s how they do it.

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How BackupAssist Can Help You Comply With GDPR

September 15th, 2017
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Is your business GDPR compliant? If you do offer any goods or services to people living in the European Union (EU), or collect any sort of private data on them, you need to read this article.

Whether you’re located in the EU or not, if you do not comply with this law by the 25 May 2018, you could be fined up to 4% of your company’s yearly turnover, or up to €20 million, whichever is higher.

To learn how BackupAssist can help you comply with the GDPR, keep reading.

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What The GDPR Is, And Why You Should Care

September 15th, 2017

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If you’re a business with even a single customer in the European Union, or a not-for-profit with supporters there, it’s vital you know about the GDPR. It doesn’t matter whether your organization is actually located in France or Florida, so long as you’re interacting with someone located in the EU.

If you violate the GDPR, you could be fined up to 4% of your annual global revenue, or up to €20 million, whichever is higher. These laws fundamentally change how all organizations, from small operations to massive enterprises like Google, do business inside and with the EU.

If you’re an EU citizen, these new laws are designed to put you in the driver’s seat. So it’s important that you know what your new rights are, and what entitlements organizations now have to provide you with.

In this article, we cover exactly what the GDPR is, how it will affect your interactions with EU citizens, and how you can go about complying with these new regulations.

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Human Hacking Fears; Half a Million Pacemakers Recalled

September 13th, 2017

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You know you’re living in the future when half a million people are called in for a personal firmware update.

Two weeks ago, the Food and Drug Administration (FDA) recalled 465,000 pacemakers after discovering security flaws that could allow hackers to run batteries down or alter people’s heartbeats.

In May, researchers at a security firm discovered these and many other pacemakers could be intercepted using equipment as cheap as $15, and all bought on eBay.

Since pacemakers are battery-operated devices that are surgically implanted into a patient’s chest to control their heartbeats, the risk to human life was obvious.

“As medical devices become increasingly interconnected via the Internet, hospital networks, other medical devices, and smartphones, there is an increased risk of exploitation of cybersecurity vulnerabilities, some of which could affect how a medical device operates,” the FDA stated in a security advisory.

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