BackupAssist v9 available now! Check out the new tech

October 7th, 2015

BackupAssist v9 now available

The wait is over!  BackupAssist v9 is now officially available for download, and that’s seriously exciting. This version of BackupAssist is a huge leap forward in technology. In fact, it’s the most advanced software we’ve ever released, and it’s going to bring advanced protection to your vital systems and data like never before.

So strap yourself in, and let’s take a look at what’s new this version.

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5 backup & recovery features not-for-profits need

September 30th, 2015

best backup solution for not for profits

In the world of backup and recovery solutions, a lot of the focus is generally put on the needs of SMBs and enterprise.  This is because most organizations will fall into one of these two categories. However, there is a third category that gets overlooked all too often – not for profits.  Schools, libraries, charity groups and religious bodies (just to name a few) have systems and data in place that they need to protect just like any other organization; however, often they may have different priorities in how they achieve this.

In this article, we look at factors that will help determine the best backup solution for not for profits (NFP).

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Australian Office Closed Friday 2nd October 2015 for Grand Final Day

September 28th, 2015

grand final day 2015

Our Australian Office will be closed for the Grand Final Day public holiday in the state of Victoria, Australia, on Friday 2nd of October 2015.  As a result, our APAC Sales team will be unavailable, and Technical Support services will be limited for Australian customers on this day.  However, US Support and Sales will continue to operate as normal.
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How to plan a watertight backup strategy

September 23rd, 2015

how to plan a watertight backup strategy

Server backup and recovery isn’t something you can just wing. Sorry to be the bearer of bad news. A solid backup strategy requires a lot of foresight and planning – after all, there’s a serious potential that if disaster strikes, it could cripple your business if vital systems and data aren’t recoverable.

If you’re just starting out planning your company’s server backup strategy, you may feel a little overwhelmed. So in this article, we’re going to take a look at some core considerations you need to take into account. We won’t cover everything, because every environment will be different and to do so would require a full-length text book, but we’ll give you a good starting point.

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Started a free trial of BackupAssist? Here are some pointers.

September 16th, 2015

free trial of backupassist - how to get started

Just getting started with BackupAssist? First thing’s first: welcome! We’re pretty confident you’re going to like what the software can do.  But whenever you first install new and unfamiliar software, chances are that getting things set up and all the nuances worked out can be a bit of a process. With this article, we’ll make getting started with your free trial of BackupAssist a little easier.

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Backups Protect Your Data: What Protects Your Backups?

September 10th, 2015

protecting backups: a few important points

Your business relies upon its IT systems and data, and backups are what make sure they’re properly protected.  You know this, we know this.  No bombshells in this article yet, right?  Well what might not be so obvious is that if your backups themselves aren’t properly protected, those critical systems and data could be at just as much risk as if you’d never created backups in the first place.

But don’t worry, there’s no need for panic.  Protecting backups is simple, and in this article we’re going to walk you through some of the best ways to do it.

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US office closed September 7 2015: Labor Day public holiday

August 28th, 2015

Labor Day 2015



Dear Valued Customers,

Our US office will be closed on Monday the 7th September 2015 for the Labor Day public holiday.

Staff from our technical support and sales teams located in our US office will be unavailable on this day, including both phone and email.  Australian support and sales teams will be operating as usual.

If you’re in the US and have an urgent request on this date please contact the Australian support team or email us at


Inside the Head of a Sysadmin [infographic] | Happy Sysadmin Day!

July 31st, 2015

sysadmin day 2015 infographic

Want to know what’s going on in your enigmatic sysadmin’s head? Be careful what you wish for! To celebrate Sysadmin Day 2015 and to show our ever-lasting love for sysadmins the world over, we’ve put together this infographic.  Enjoy it!

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Defining Disaster Recovery for SMB I.T.

July 24th, 2015

defining disaster recovery for SMB IT

Disaster recovery preparedness is a hugely important aspect of SMB I.T.  You need to be sure that if things go pear-shaped, you can get back up and running as soon as possible.  However, when we think of ‘disaster’ what often comes to mind is worst-case scenarios – fire, flood, hurricane and anything else mother nature can throw at your I.T. infrastructure.

While these events do happen, and you absolutely need to be prepared for them, they may not be the most likely ‘disaster’ that you’ll need to recover from.

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4 Facts You Should Know About Archiving Backups

July 16th, 2015

Archiving backups - 4 facts you should know

If you’re just starting out planning a backup strategy, you’re probably aware that one of the things you need to think about are archiving backups.  What you may not realize, however, is that these kinds of backups are a whole different breed from the day-to-day, recovery-ready backups you’re more familiar with.
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