Dear Valued Customers, We would like to inform you that our technical support offices will be closed on the following dates over the Christmas holiday period: USA Office 24th December 2010 30th December 2010 31st December 2010 Australian Office 27th December 2010 28th December 2010 3rd January 2010 Technical support services will be unavailable on
Hi all, As you may or may not be aware, BackupAssist v6.1.2 was recently made available for download to the public. This is a highly recommended maintenance release that we’re advising all BackupAssist V6 users to install. This release addresses a bug discovered within the VSS Application Backup functionality where it wouldn’t back up SQL
Hi all, We’ve just released version 6.1.2 of BackupAssist. This is an important maintenance release with a number of fixes and improvements. We strongly recommend that you upgrade now as there has been a lot of work completed since our last maintenance release in October 2010. This release is especially important for anyone using the
Hey everyone, Recently we encountered a case on the help desk where a customer’s File Replication backup was taking more than 12 hours to complete. During an investigation of the issue we noted that the time required to complete a backup had been increasing gradually over a period of about 12 months: Date Backup duration
The U.S. office experienced a slight phone outage this morning for approximately 20 minutes. We are sorry for any issues this has caused our customers, but the phones are now back up at this time. Thank you for your understanding.