Hi everyone, We’ve had a number of cases arise where an ESET anti-virus security product and BackupAssist being installed on the same machine has resulted in the system entering a ‘Blue Screen of Death’ (BSOD) towards the end of the backup. We have a previous blog item which outlines early details of this important issue
Hi all, We have recently made BackupAssist v6.2.7 available to the public! BackupAssist v6.2.7 is an important maintenance release with a significant fix to the Zip and File Replication engines. If you are using these engines then you need this update to restore the integrity of your backups. See why here. BackupAssist v6.2.7 also has
Hi everyone, As you may be aware, BackupAssist v6.2.7 was recently made available to the public. This is a highly recommended release that we’re advising all users of the Zip and File Replication engines to install. The issue which we’ve resolved is related to backing up network shares using the engines listed above. The network
Dear Valued Customers, We would like to inform you that our US technical support office will be closed on Thursday 24th November 2011 due to the Thanksgiving public holiday. Technical support services from the US office will be unavailable on this day, including both phone and email. Friday 25th November is also a US public
Dear Valued Customers, We would like to inform you that our Australian technical support office will be unavailable from 2:30pm on Friday the 18th November, 2011. Technical support services from the Australian office will be unavailable on this day, including both phone and email. For urgent assistance you are welcome to contact our US office.
Hi everybody, Recently we’ve had a few cases raised through our helpdesk when attempting to backup individual mailboxes on Exchange 2010 remotely using the Server 2003/XP platform. While this is possible, there are also a few known scenarios where this will not work. When you attempt to perform an Exchange mailbox backup, you receive the