The Definitive Ransomware Protection Guide for Business in 2020
Prepare - Survive - Recover
Throughout 2020 most SMBs have been forced to engage in cost cutting measures and making decisions based on the perceived criticality of a service or resource to the future of their business.
An abandoned office will present some unique risks to your I.T. infrastructure, your backups included. Here are some ways you can prepare for an office lockdown, so you remain cyber-resilient while the office is empty.
The best time to protect yourself from ransomware is before it strikes. Cyber-resilience requires the right ransomware protection to save you from the panic and stress of unplanned downtime and potentially hundreds of thousands of dollars in ransom payments.
An abandoned office will present some unique risks to your I.T. infrastructure, your backups included. Here are some ways you can prepare for an office lockdown, so you remain cyber-resilient while the office is empty.
The best time to protect yourself from ransomware is before it strikes. Cyber-resilience requires the right ransomware protection to save you from the panic and stress of unplanned downtime and potentially hundreds of thousands of dollars in ransom payments.
Support

Other backup software can interfere with BackupAssist

Hi all, We had a support issue recently where a client of ours was using a 3rd party imaging product, and then using the BackupAssist Zip-To-Tape Add-on to transfer those images to Tape. Unfortunately, there was an incompatibility with this setup. The 3rd party imaging product implemented its own VSS Provider, which in turn meant

Support

I’m back from a national tour of the SMBiT Groups!

Hi everyone, I’ve just wound up a tour around Australia of the SMBiT Groups – Sydney, Adelaide, Brisbane and Melbourne. Needless to say, I was absolutely exhausted by the end of it – getting up at 4:45am to catch a flight from Brisbane, or sitting for an hour on the runway at Sydney airport is

Product Releases

Encrypted Image Backups – integration with the CRU DataPort 10 Secure device in BackupAssist v5.4

Finally – we’ve found a nice, fast, cost effective solution for encrypted image backups. One of the limitations of the Microsoft Block Level Backup (a.k.a. drive imaging) features in Server 2008 is that all backups will be unencrypted. For businesses like medical clinics, legal firms or law enforcement, this can compromise client information. I’ve been

Support

Exchange dead! Domain login unbelievably slow! Network shares disconnected! Domain Controller could not be located..? Thankfully we had a System State Backup…

Last Tuesday morning was not good for me. As the title of this blog suggests, a lot went wrong, and it happened all by itself. It never ceases to amaze me how Microsoft systems can break all by themselves. We have a SBS 2003 network, fairly small (about 15 workstations) with a very standard configuration

Support

Hyper-V Backup Limitation – backing up pass-through disks

Hi all, We’ve been asked a few questions about pass-through disks. At the moment, our Hyper-V backup solution only works when the Guest HDDs are VHD files, not physical volumes. (A pass-through disk is where the disk is connected to the host, marked as “offline” on the host, and passed through to the Guest where

Support

Hyper-V Backup – protecting specific VMs only

Hi all, You might have seen our solution for Hyper-V Backups – which involves imaging the host, and using the BackupAssist Granular Restore console to be able to “dig down” into the backups and into the guests to retrieve individual files and folders. However, I have been asked the question, “what if I only want

Support

Hyper-V Snapshots & VSS Snapshots: the differences

Hi all, Recently, we’ve seen some confusion about what a Hyper-V Snapshot and what a VSS Snapshot is. The two are very different things! Hyper-V Snapshot – is a manual snapshot created by the user, to allow you to roll back the entire machine to a past point in time. Not VSS Aware and not

Support

Hyper-V Host Disaster Recovery – Bare Metal Restore

Hi all, Recently our tech support team ran some tests on restoring an image of a Hyper-V host machine, with 3 guest VMs, to new hardware. This involves backing up the host machine by way of imaging, as described in a previous blog post of mine. The experiment was designed to test the hardware independent

Support

Kaseya Agent can cause Rsync jobs to fail

Hi all, We’ve recently seen a case where dozens of Rsync backups started failing simultaneously after a recent Windows Update. After working countless hours with our partner to find out why, the cause was narrowed down to the Kaseya Agent, which interferes with the TCP/IP stack. http://kb.kaseya.com/display/2/articleDirect/index.asp?aid=279404&r=0.2490961 We have seen problems where Kaseya is installed

Developer

Unattended upgrade script – BETA

Hi all, How do you upgrade a BackupAssist installation? Well, up until now, the answer has been: manually. But one of our Aussie helpdesk team, Aaron, has done a great job in writing a VB script that will download the latest BackupAssist installation to a temp directory, uninstall the old version and install the new

Support

Rsync performance on different processors – Atom performs quite well

Hi all, A few weeks ago, we did some additional tests on the Intel Atom processor to see if it was suitable to use as an Rsync Server. It’s possible to get inexpensive PCs with low power consumption and small footprint cases for under AUS $500 (US $400) – and we felt they could make

Support

Windows Server 2008 Backup – imaging to NAS

Recently we’ve had quite a few people ask about imaging their Server 2008 (or SBS 2008) machine to a NAS. It *is* possible to backup to NAS using BackupAssist (whereas it is not using the built-in scheduler wizards). However, there are some important limitations you need to be aware of when doing this. We also