Do to Thunderstorms in the area, the U.S. support office lost power and took some time to recover. This would have effected phone support for a short time this afternoon. We are sorry for any inconvenience this may have caused.
Due to severe weather in the Louisville area today, for safety the U.S. phone support may be down this afternoon. We are sorry for any inconvenience however we will attempt to keep email support available until 5:00 p.m.
The U.S. office experienced a slight phone outage this morning for approximately 20 minutes. We are sorry for any issues this has caused our customers, but the phones are now back up at this time. Thank you for your understanding.
How does Hard Links work with Single Instance Store (SIS)? This is a question we get quite often because it is so different than traditional backups. When doing either a File Protection or an rsync backup job, using a schedule other than Mirror 1:1, you will be using the SIS. The SIS uses Hard Links to allow