During an IT service outage, time is of the essence. Your customers are breathing down your neck. Your boss and coworkers are wondering when service will resume. All eyes are on you for answers.
When IT outages happen, you want things to go as smoothly as possible. That’s where a Best Practices guide can really save you time. With it, you can work through things in a logical order, and make sure you don’t miss a step.
We’ve written an IT Outage Best Practices guide to help you when you experience a planned or unplanned outage, and how to pre-prepare before it even happens. Even if you already have a plan in place, it’s worth a read.