Tag: Support

US Office closed for Thanksgiving

Our US Office will be closed for Thanksgiving on Thursday 23rd and Friday 24th November 2017.  As such, our US Support and Sales teams will be unavailable on these days.

Australian Office Closed for Cup Holiday

Our Australian Office will be closed for the Melbourne Cup Day public holiday in the state of Victoria, Australia, on Tuesday the 7th of November 2017.

US Office closed for Labor Day

Dear Valued Customers, Our US office will be closed on Monday the 4th September 2017 for the Labor Day public holiday. Staff from our technical support and sales teams located in our US office will be unavailable […]

US Office Closed for Independence Day – 4th July, 2017

Our US Support Office will be closed on Tuesday 4th July due to the Independence Day public holiday.  However, Australian support and sales will both continue to operate as normal.

Strangest IT Support Ticket Names

Ever manned a help desk? Even if you haven’t, you’ll find these unusual ticket names amusing. Here are some of the things users tried to ask for help with, and worded very badly.

Australian Office Closed Monday 12th June for Queen’s Birthday

Our Australian Office will be closed on Monday 12th June due to the Queen’s Birthday public holiday.  As such, our Australian Support and Sales services will be unavailable on this day. However, US Support and Sales will both continue to […]