MultiSite Manager requirements

BackupAssist MultiSite Manager is a standlaone product that is sold separately from BackupAssist. Please review these pre-requisites before deploying the MultiSite Manager.

Operating System requirements

MultiSite Manager can be installed onto the following operating systems.

  • Windows Server 2012 R1/R2 64bit
  • Windows Server 2008 R1/R2 64bit
  • Windows 8/8.1 64bit
  • Windows 7 32bit & 64bit

License and version requirements

  • The MultiSite Manager's computer requires an active MultiSite Manager license subscription.
  • A Site Controller needs BackupAssist v8 and a valid BackupCare or Upgrade Protection subscription.
  • A BackupAssist computer (managed by MultiSite Manager) needs BackupAssist v8 and a valid BackupCare or Upgrade Protection subscription.

To learn more about licensing, see our MultiSite Manager licensing resource page.

Technical requirements

  • The MultiSite Manager’s computer requires a globally reachable hostname or IP address.
  • MultiSite Manager communication over the internet should be secured using SSL Certificates.
  • All remotely managed BackupAssist computers and Site Controllers must have internet access.

Remote session requirements

MultiSite Manager can open a remote BackupAssist installation, and run it as a local session on the computer running the MultiSite Manager web application. This feature uses Microsoft Remote Desktop.

  • Microsoft Remote Desktop must be enabled on a computer before MultiSite Manager can connect to it and initiate a remote session.
  • BackupAssist will automatically enable Remote Desktop for you, when you select Enable Remote Management, in the Remote Setup screen.
  • If you use the Remote Session feature to access a Windows 7 or 8 workstation, you will be presented with a full Microsoft Remote Desktop session, which is used to open BackupAssist.

Supported web browsers

The following web browsers are supported by the MultiSite Manager web application:

  • Microsoft Internet Explorer 9 and above
  • Mozilla Firefox 12.0 and above
  • Google Chrome 19.0 and above