We’ve just released version 5.4.4 of BackupAssist. This is a maintenance release that includes a number of fixes. This release is especially important for users running the Hyper-V Granular restore console and Rsync Engine. Minor fixes have also been made to the BackupAssist Restore Console, the Calendar options, Media usage report and Exchange selection screens.
Due to some unfortunate networking issues, the UK and US Support teams are experiencing difficulties with their Email servers, and it has created a delay in response times for emails. We are attempting to resolve this issue as swiftly as possible, and you should receive a response to your emails before Start of Business on
We’ve just released version 5.4.3 of BackupAssist. This is a maintenance release that includes a number of fixes. This release is especially important for users running ZIP engine backup jobs or those using the Centralized Monitoring Console (CMC). Minor fixes have also been made to the BackupAssist Restore Console, SQL Transactional jobs, and the Exchange
How does Hard Links work with Single Instance Store (SIS)? This is a question we get quite often because it is so different than traditional backups. When doing either a File Protection or an rsync backup job, using a schedule other than Mirror 1:1, you will be using the SIS. The SIS uses Hard Links to allow
Recently we had a situation where a customer was only permitted to backup to a folder on the local hard drive of their SQL server.. If the job was written to another backup device/location, the job would generate a BA1505 error (Cannot open the specified destination directory from the server – it may not exist