Hi Everyone, A customer of ours with a large number of BackupAssist installs were having issues with their CMC reports appearing irregularly. A machine may report to the CMC portal 3 days in a row, then not at all for 7 days, etc. A few remote sessions on certain machines and performing some tests whilst monitoring network activity revealed that
Hi everyone, There are a lot of people who ask what’s the best way to get multiple copies of their image backup. There has been instances where manually copying the image backup has resulted in restore failures. Some had observed this as a security feature implemented by Windows so that the backup could only be
BackupAssist v6.3.1 has been released. This maintenance release focuses on a host of fixes and improvements for HyperV backups. Users of Clustered Share Volumes (CSV) are strongly recommended to upgrade to the latest version. For more information you can read the full release notes or download now.
Dear Valued Customers, We would like to inform you that our Australian technical support office will be closed on Tuesday 6th March 2012. Technical support services from the Australian office will be unavailable on this day, including both phone and email. For urgent assistance you are welcome to contact our US office. Support in our
Due to severe weather in the Louisville area today, for safety the U.S. phone support may be down this afternoon. We are sorry for any inconvenience however we will attempt to keep email support available until 5:00 p.m.