As part of our commitment to the continual improvement of our products and services, BackupAssist will be upgrading our servers on Sunday 25th of November 2012. The maintenance is scheduled to be completed in 2 hours, between 12:00 to 2:00 AM AEST During this time our website and several of our web based services will
Be among the first to download and review the latest version of BackupAssist. Version 7 highlights include support for new Windows platforms, along with new features and enhancements to make it even easier to Backup, Restore and Recover your data. By participating in our Beta test program, you gain an early look into the exciting
Dear Valued Customers, We would like to inform you that our US technical support office will be closed on Thursday 22nd November 2012 due to the Thanksgiving public holiday. Technical support services from the US office will be unavailable on this day, including both phone and email. Friday 23rd November is also a US public
From some recent support queries we believe there are some questions over the status of Windows System State backup in BackupAssist v7. Our Windows System State backup – formerly System State – has been moved to the shadows as there was confusion about whether it could be used in recoveries. It can’t recover a system
Dear Valued Customers, We would like to inform you that the fault with our Australian phone lines has now been fixed. We apologize for any inconvenience caused. Kind regards, The Team at BackupAssist
Dear Valued Customers, We would like to inform you that our Australian phone lines are currently down, our service provider is working to repair the fault and we hope to have phone support available for you as soon as possible. In the meantime, email support services are still available. We apologize for any inconvenience caused.
Dear Valued Customers, We would like to inform you that our Australian technical support office will be closed on Tuesday, 6th November 2012 due to the Melbourne Cup public holiday. Technical support services from the Australian office will be unavailable on this day, including both phone and email. For urgent assistance you are welcome to