When you back up an Exchange Server using VSS, the Exchange VSS writer will work to improve the shadow copy and make it application consistent. If the Exchange VSS writer is not enabled, you will not have an application consistent shadow copy, and your backup job may encounter errors.
The Australian office will have limited support on Tuesday 5th November due to the Melbourne Cup public holiday. Our US support will be operating as usual. If you’re in Australia and have an urgent request on this date please contact our support team or email us at firstname.lastname@example.org
The latest update to BackupAssist is now available for download with a brand new feature exclusive to version 7.3, Direct Exchange Injection for our new add-on, Exchange Granular Restore.