Category: Support

Support Availability and Happy Holidays

With 2018 coming to a close, we at BackupAssist would like to sincerely thank all our loyal customers. Read on to learn about our Support availability during the holiday period.

US Office closed for Thanksgiving

Our US Office will be closed for Thanksgiving on Thursday 22nd November 2018. As such, our support and sales teams will be unavailable on this day. The US office will be open and offering limited support on Friday 23rd. For […]

Some Outage Communication Tips

There’s more to an outage than just getting things running again. How you keep your customers in the loop is vital to your business’s survival.

APAC Office Closed for Grand Final

  Our Australian Office will be closed for the Grand Final Day public holiday in the state of Victoria, Australia, on Friday 28th September 2019.  As a result, our APAC Sales team will be unavailable, and Technical Support services will […]

US Office closed 3rd September for Labor Day

Dear Valued Customers, Our US office will be closed on Monday the 3rd September 2018 for the Labor Day public holiday. Staff from our technical support and sales teams located in our US office will be unavailable […]

Do You Have Too Many Backups?

We all love backups. But are you going overboard with your data protection? Here’s how to tell if you should probably scale it back a bit.