Category: Support

Some Outage Communication Tips

There’s more to an outage than just getting things running again. How you keep your customers in the loop is vital to your business’s survival.

APAC Office Closed for Grand Final

  Our Australian Office will be closed for the Grand Final Day public holiday in the state of Victoria, Australia, on Friday 28th September 2019.  As a result, our APAC Sales team will be unavailable, and Technical Support services will […]

US Office closed 3rd September for Labor Day

Dear Valued Customers, Our US office will be closed on Monday the 3rd September 2018 for the Labor Day public holiday. Staff from our technical support and sales teams located in our US office will be unavailable […]

Do You Have Too Many Backups?

We all love backups. But are you going overboard with your data protection? Here’s how to tell if you should probably scale it back a bit.

Six Disaster Recovery Truths, Learned The Hard Way

Here are six of the hardest lessons IT pros have learned when it comes to disaster recovery, and how these tech travesties could have been avoided.

US Office Closed for Independence Day – 4th July

Our US Support Office will be closed on the 4th July due to the Independence Day public holiday.  However, Australian support and sales will both continue to operate as normal. For any urgent inquiries, please contact the Australian […]