Support Blogs

Cyber Resilience

Despite COVID-19, it’s still business as usual at BackupAssist

Amidst the Covid-19 public health emergency, here’s a summary of the latest updates pertaining our team and how we continue to support your business. Read more, to find out how we remain business as usual and an overview of what we are working on to keep your data and information safe, and how to keep in contact with us.


BA Classic operating system support

As of 1st May 2020, we will be discontinuing to provide technical support for BackupAssist running on Operating Systems that Microsoft don’t themselves support.


US Office closed for Thanksgiving

Our US Office will be closed for Thanksgiving from Thursday 28th and Friday 29th of November 2019. As such, our support and sales teams will


Support Availability and Happy Holidays

With 2018 coming to a close, we at BackupAssist would like to sincerely thank all our loyal customers. Read on to learn about our Support availability during the holiday period.


Some Outage Communication Tips

There’s more to an outage than just getting things running again. How you keep your customers in the loop is vital to your business’s survival.


APAC Office Closed for Grand Final

  Our Australian Office will be closed for the Grand Final Day public holiday in the state of Victoria, Australia, on Friday 28th September 2019.  As a result, our