Support
Season’s Greetings from BackupAssist!
On behalf of the team at BackupAssist and Cortex I.T. labs, we would like to wish you a Merry Christmas and Happy New Year. Holiday
Stuart Edwards
December 22, 2011
Product Releases
BackupAssist 6.2.8 update now available for download.
G’day folks, We have recently made BackupAssist v6.2.8 available to the public! BackupAssist v6.2.8 is a maintenance release fixing some minor issues as reported by
BackupAssist
December 21, 2011
Support
Unplanned Maintenance Friday December 16th
Due to some unplanned Maintenance on Friday December 16th we experienced a 90 minute outage of BackupAssist.com as well as with out CMC (Centralized Monitoring
BackupAssist
December 16, 2011
Support
Resolved – ESET (NOD32) and BackupAssist BSOD issues
Hi everyone, We’ve had a number of cases arise where an ESET anti-virus security product and BackupAssist being installed on the same machine has resulted
Linus Chang
November 28, 2011
Product Releases
Important Release: BackupAssist v6.2.7 now available for download.
Hi all, We have recently made BackupAssist v6.2.7 available to the public! BackupAssist v6.2.7 is an important maintenance release with a significant fix to the
Stuart Edwards
November 24, 2011
Support
Network backup issue fixed for Zip and File Replication engines in v6.2.7 – download now!
Hi everyone, As you may be aware, BackupAssist v6.2.7 was recently made available to the public. This is a highly recommended release that we’re advising
Linus Chang
November 24, 2011
Support
US Support Availability during Thanksgiving
Dear Valued Customers, We would like to inform you that our US technical support office will be closed on Thursday 24th November 2011 due to
Stuart Edwards
November 22, 2011
Support
Australian Support Office Unavailable from 2:30pm – 5pm on 18th November.
Dear Valued Customers, We would like to inform you that our Australian technical support office will be unavailable from 2:30pm on Friday the 18th November,
Stuart Edwards
November 16, 2011
Support
Server 2003 and Exchange 2010 Mailbox Backups: Known Incompatibilities.
Hi everybody, Recently we’ve had a few cases raised through our helpdesk when attempting to backup individual mailboxes on Exchange 2010 remotely using the Server
Stuart Edwards
November 3, 2011
Product Releases
New Maintenance Release: BackupAssist v6.2.6 now available for download.
Hi all, We have recently made BackupAssist v6.2.6 available to the public! This is a maintenance release which includes fixes to some known issues within
Stuart Edwards
October 24, 2011
Support
Australian office closed for Melbourne Cup public holiday
Dear Valued Customers, We would like to inform you that our Australian technical support office will be closed on Tuesday the 1st November 2011 due
Stuart Edwards
October 23, 2011
Product Releases
BackupAssist V6.2.5 Now Available!
Hi everyone, Just letting you know that BackupAssist v6.2.5 is now available for download from www.backupassist.com. BackupAssist v6.2.5 is a maintenance release with a number
Stuart Edwards
September 29, 2011
