Posts Tagged ‘Disaster Recovery Plans’

How To Get Zero Downtime: The Waffle Playbook

Monday, September 18th, 2017

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There is a business well known for able to stay open 24/7/365 – even if they’re hit by tornadoes, hurricanes, or snowstorms.

Is it an IT company? No, it’s actually a chain of waffle stores.

These waffle stores are so resilient, the Federal Emergency Management Agency (FEMA) uses them to gauge how bad a storm is – they call it “the Waffle House Index“.

“When you get there and the Waffle House is closed? That’s really bad,” the FEMA Administrator famously remarked in May 2011. This was after the 2011 Joplin tornado, when two Waffle House restaurants in the city remained open.

So how does the Waffle House manage to keep their business running no matter what disaster strikes? Here’s how they do it.

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