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Support

US Office closed 3rd September for Labor Day

Dear Valued Customers, Our US office will be closed on Monday the 3rd September 2018 for the Labor Day public holiday. Staff from our technical support and sales teams located in our US office will be unavailable on this day, including both phone and email.  Australian support and sales teams will be operating as usual. If you’re

Support

US Office Closed for Independence Day – 4th July

Our US Support Office will be closed on the 4th July due to the Independence Day public holiday.  However, Australian support and sales will both continue to operate as normal. For any urgent inquiries, please contact the Australian Support Team or email us at support@backupassist.com. Here’s some more information on our Australian Support Center contact info and opening hours. Thanks for

Support

APAC Office Closed 11th June for Queen’s Birthday

Our Australian Office will be closed on Monday 11th June due to the Queen’s Birthday public holiday.  As such, our Australian Support and Sales services will be unavailable on this day. However, US Support and Sales will both continue to operate as normal. For any urgent inquiries, please contact the US Support team or email us at support@backupassist.com Here’s some more information

Support

Memorial Day 28th May 2018 – US Office closed

Our US Office will closed on Monday 28th May due to Memorial Day.  As such, our US Support and Sales services will be unavailable on this day. However, Australian Support and Sales will both continue to operate as normal. For any urgent inquiries, please contact the Australian Support team or email us at support@backupassist.com Here’s some more information on our Australian Support Center contact

Support

APAC Office Closed for Grand Final

Our Australian Office will be closed for the Grand Final Day public holiday in the state of Victoria, Australia, on Friday 29th September 2017.

Support

Australian Office Closed Monday 12th June for Queen’s Birthday

Our Australian Office will be closed on Monday 12th June due to the Queen’s Birthday public holiday.  As such, our Australian Support and Sales services will be unavailable on this day. However, US Support and Sales will both continue to operate as normal.

Support

Memorial Day 29th May 2017 – US Office closed

Our US Office will closed on Monday 29th May due to Memorial Day.  As such, our US Support and Sales services will be unavailable on this day. However, Australian Support and Sales will both continue to operate as normal. For any urgent inquiries, please contact the Australian Support team or email us at support@backupassist.com Here’s some more information on our Australian Support Center contact

Support

Reduced Australian Support over Easter

Our Australian Office will closed on Friday 14th of April and Monday 17th of April due to the Easter Holiday long weekend. As a result, our Australian support and sales team will be unavailable. However, our US Support and Sales teams will both continue to operate as normal. For any urgent inquiries, please contact the US Support Team or email

Support

Australian Office Closed Thursday 26th January for Australia Day.

Our Australian Office will be closed on Thursday the 26th of January 2017, due to the Australia Day public holiday. As a result, our APAC Sales and Support Teams will be unavailable on this day.  However, US Support and Sales will continue to operate as normal.