If you needed any evidence that ransomware makers have no shame, here it is. The creators of one ransomware strain set up a ‘technical support’ page for their victims—and the messages they have left are truly distressing.
A father with little cash, robbed of his baby’s pictures; a non-profit that raises money for curing blood cancer, pleading for a refund; a housecleaning business set up by maids who can’t afford to pay the ransom.
The site not only shows victims pleading directly with the ransomware makers. It also shows an exceptionally rare event; the ransomware makers speaking back to the victims, giving a glimpse into their psychology.