The Definitive Ransomware Protection Guide for Business in 2020
Prepare - Survive - Recover
An abandoned office will present some unique risks to your I.T. infrastructure, your backups included. Here are some ways you can prepare for an office lockdown, so you remain cyber-resilient while the office is empty.
Amidst the Covid-19 public health emergency, here’s a summary of the latest updates pertaining our team and how we continue to support your business.
The best time to protect yourself from ransomware is before it strikes. Cyber-resilience requires the right ransomware protection to save you from the panic and stress of unplanned downtime and potentially hundreds of thousands of dollars in ransom payments.
Amidst the Covid-19 public health emergency, here’s a summary of the latest updates pertaining our team and how we continue to support your business.
The best time to protect yourself from ransomware is before it strikes. Cyber-resilience requires the right ransomware protection to save you from the panic and stress of unplanned downtime and potentially hundreds of thousands of dollars in ransom payments.
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Season’s Greetings from BackupAssist!

On behalf of the team at BackupAssist, we would like to wish you happy holidays, and thank you for using BackupAssist for your backup needs. Holiday Season Closing Dates 2019-2020 Please note that our USA and Australian offices will be closed on the following dates over this period. USA Office Closed: Tuesday, 24th December 2019

Support

US Office closed for Thanksgiving

Our US Office will be closed for Thanksgiving from Thursday 28th and Friday 29th of November 2019. As such, our support and sales teams will be unavailable on these days. For any urgent inquiries during this period, please email us at support@backupassist.com or support@backupassist.com Thanks for your understanding and Happy Thanksgiving!

Support

Support Availability and Happy Holidays

With 2018 coming to a close, we at BackupAssist would like to sincerely thank all our loyal customers. Read on to learn about our Support availability during the holiday period.

Support

APAC Office Closed 11th June for Queen’s Birthday

Our Australian Office will be closed on Monday 11th June due to the Queen’s Birthday public holiday.  As such, our Australian Support and Sales services will be unavailable on this day. However, US Support and Sales will both continue to operate as normal. For any urgent inquiries, please contact the US Support team or email us at support@backupassist.com Here’s some more information

Support

APAC Office Closed 26th January for Australia Day.

Our Australian Office will be closed on Friday the 26th of January 2018, due to the Australia Day public holiday. As a result, our APAC Sales and Support Teams will be unavailable on this day.  However, US Support and Sales will continue to operate as normal. For any urgent enquiries, please contact the US Support Team or email us at support@backupassist.com Here’s some

Support

Stopping Backups During Holiday Periods

While we love backups (It’s our business!), there are some times they can be skipped. One of these times is your out-of-office holiday periods.

Support

US Office closed for Thanksgiving

Our US Office will be closed for Thanksgiving on Thursday 23rd and Friday 24th November 2017.  As such, our US Support and Sales teams will be unavailable on these days.

Support

Australian Office Closed for Cup Holiday

Our Australian Office will be closed for the Melbourne Cup Day public holiday in the state of Victoria, Australia, on Tuesday the 7th of November 2017.

Support

US Office closed for Labor Day

Dear Valued Customers, Our US office will be closed on Monday the 4th September 2017 for the Labor Day public holiday. Staff from our technical support and sales teams located in our US office will be unavailable on this day, including both phone and email.  Australian support and sales teams will be operating as usual. If you’re

Interest

Strangest IT Support Ticket Names

Ever manned a help desk? Even if you haven’t, you’ll find these unusual ticket names amusing. Here are some of the things users tried to ask for help with, and worded very badly.