*Founder & Creator, BackupAssist* Linus Chang has been writing software since he was eight years old. He founded BackupAssist in 2002 — making him one of the longest-standing voices in Windows backup and data protection — and has spent the decades since talking to IT administrators around the world about what actually goes wrong, and why. His interest in data loss isn't abstract. Early in his career, he was working at the Monash University help desk when a student came in with a floppy disk that wouldn't read. They tried everything. None of their drives could read it either. The disk held her entire PhD dissertation — years of work — and it was the only copy. She broke down in tears. There was nothing he could do. Five years later, he wrote the first version of BackupAssist. Linus holds a Bachelor of Science in Computer Science and has held Microsoft Certified Solution Developer and Sun Certified Java Programmer credentials. More recently, he has completed digital forensics and cyber-security courses through the Black Hat Conference. He has spoken on information security and cryptography at Infosecurity Europe, addressed politicians and policymakers at Australian Parliament House, presented to SMB IT administrators at the IT Pro Experts Conference, and served as a guest lecturer to Cyber Security master's students at the University of Melbourne. On this blog, Linus writes about backup strategy and the technical side of cyber-resilience — drawing on 24 years of product development and direct conversation with the IT professionals BackupAssist is built for. [Connect with Linus on LinkedIn](https://www.linkedin.com/in/linuschang/)