Category: Support

Reduced Australian Support over Easter

Our Australian Office will closed on Friday 30th of March and Monday 2nd of April due to the Easter Holiday long weekend. As a result, our Australian support and sales team will be unavailable. However, our US Support and […]

How to Seed Your WebDAV Backups

Here’s how to skip that painful first backup to the cloud by seeding your backup, saving yourself time and bandwidth in the process.

How to Perform Private, Public Cloud Backup with WebDAV

With BackupAssist 10.3, we’ve introduced support for WebDAV cloud destinations both public and private. Here’s how you can use that to save your business time and money.

Creating a Backup User Identity

Creating a Backup User Identity is important to performing backup jobs with BackupAssist. Here’s how to make sure yours is set up properly.

APAC Office closed for Labor Day

Our APAC office will be closed on Monday the 12th March 2018 for the Labor Day public holiday. US Support and Sales will continue to operate as normal.

Protecting Servers From Crypto-Mining Malware

Hackers are infecting business servers with harmful crypto-mining malware which can affect your systems. Here’s how to prevent it.