Yesterday, we had wild weather near our Louisville USA office, with severe flash floods affecting both Kentucky and Indiana. At various times during the day our power, phones and network were down for some time.
If you experienced any difficulties in receiving technical support yesterday or are yet to receive a response to your query, we apologize for this and ask for your understanding during this period of wild weather. Better weather has been forecast for tomorrow so our support services should return to full strength.
If for any reason you’re unable to reach us via phone, please send us an email and either our USA or Australian offices will respond to your case as soon as possible.