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Support

Announcing the BackupAssist US Support Team!

After receiving many requests from our family of BackupAssist users, we are pleased to announce that we have officially launched the BackupAssist US Support office. The US Support team members, Michael Farqhuar and myself, Sally Chamness, spent the month of March at our Headquarters in Melbourne, Australia undergoing intense training to ensure that we could

Developer

Exchange Mailbox Backups on Exchange 2007

The Mailbox add-on in BackupAssist does work for Exchange 2007, but it also requires a little more configuration and there are two “gotchas” to be wary of. I have set up a simple test environment on some VMs in our test lab, and the set up works first time, every time. The gotchas Exchange 2007

Developer

File Replication Engine UI proposal

When configuring a File Replication job, the user will be able to select folders and files to be backed up using a tree-like interface, similar to the existing “Files and folders” settings tab of NTBackup jobs. There are 4 main factors in the design of the File Replication Engine: Envisaged applications — data backup, VM

Developer

Sneak peek: Version 5 of BackupAssist

We’ve already started work on some of the new features in our next major release, which include: Centralized monitoring – view the status of all of your clients’ backups in one report File Replication Engine – our latest file-based backup engine that uses a VSS-based file copy to backup files (more about this below) Windows

Support

The Story Behind BackupAssist

When you work with anyone over a period of time, you can build a good relationship with them. This is true even when dealing with people from a technical support team. But have you ever sat down and wondered, Who are these people? Or, Where did this company come from? Today I’d like to give