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Developer

BackupAssist Events and Managed Platforms Integration

Note – this information has been updated on Jan 23rd 2009 Hello everyone, Did you know – you can set up your managed platform or server monitoring system to recognize BackupAssist’s events to accurately report on the backup status? There are 4 events that BackupAssist may log to the Windows Event Log: ID 5632 (Information)

Support

Trouble running BackupAssist V4.1 on 64 bit machines?????

Hi All, This is Raj from the BackupAssist support team 🙂 . As you may already know, the latest release of BackupAssist (Version 4.1) was officially released last week. While this latest update received the stamp of approval from the majority of our client base, there were 4 clients who encountered some issues. Looking into

Support

Exchange Server corruption and recovery

Yesterday, an unfortunate thing happened. After a reboot of our server (that was combined with the installation of some Windows updates), our Exchange Information Store became corrupt. (Note: In our company, we use Exchange for internal company emails. All emails that go to our backupassist.com email addresses are hosted externally, so thankfully this Exchange corruption

Support

Remote SQL backups

Hi all, This is Raj from the BackupAssist Support team with my first post on our blogs – I hope you find my post useful. Yesterday I had this very interesting task of assisting one of our clients who was looking to backup a remote SQL server, which was on a different domain and a

Support

BackupAssist v3 Customer & Tech Support ending on 30 June 2008

A long time ago, in April 04, we released v3 of BackupAssist. And we have enjoyed providing you support for v3 since then! When we released v4 last year, we said that we would discontinue support for v3 at the end of 2007. But since we love working with our users so much, we continued

Support

Announcing the BackupAssist US Support Team!

After receiving many requests from our family of BackupAssist users, we are pleased to announce that we have officially launched the BackupAssist US Support office. The US Support team members, Michael Farqhuar and myself, Sally Chamness, spent the month of March at our Headquarters in Melbourne, Australia undergoing intense training to ensure that we could

Developer

Exchange Mailbox Backups on Exchange 2007

The Mailbox add-on in BackupAssist does work for Exchange 2007, but it also requires a little more configuration and there are two “gotchas” to be wary of. I have set up a simple test environment on some VMs in our test lab, and the set up works first time, every time. The gotchas Exchange 2007

Developer

File Replication Engine UI proposal

When configuring a File Replication job, the user will be able to select folders and files to be backed up using a tree-like interface, similar to the existing “Files and folders” settings tab of NTBackup jobs. There are 4 main factors in the design of the File Replication Engine: Envisaged applications — data backup, VM

Developer

Sneak peek: Version 5 of BackupAssist

We’ve already started work on some of the new features in our next major release, which include: Centralized monitoring – view the status of all of your clients’ backups in one report File Replication Engine – our latest file-based backup engine that uses a VSS-based file copy to backup files (more about this below) Windows

Support

The Story Behind BackupAssist

When you work with anyone over a period of time, you can build a good relationship with them. This is true even when dealing with people from a technical support team. But have you ever sat down and wondered, Who are these people? Or, Where did this company come from? Today I’d like to give