Wild weather at our Louisville office, please be patient

Hi all,

Yesterday, we had wild weather in our Louisville USA office, and at various times during the day, our power, phones and network were down for some time. We were able to handle all support cases via email by the close of business (plus our Australian office can handle any overflow) but we may have missed phone calls.

If you are experiencing delays in receiving support, we apologize for this and hope that you can be patient during these periods of wild weather. Please send us an email if you’re unable to reach us via phone, and either our USA or Australian offices will respond to your case.



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