Buying a backup system is only the start of your cyber-resilience journey. When you need a partner for the long term, who'll have your back? Who can you turn to?
Introducing BackupCare - the after-sales assurance program from BackupAssist. It's the best way to keep on top of the constantly changing cyber landscape. Your users turn to you for help, and now you can turn to us.
If you don’t have an active BackupCare subscription, you are entitled to these benefits:
If you have an active BackupCare subscription, you get these additional benefits:
I want to renew my BackupCare now.
Frequently Asked Questions
If you purchased a perpetual licence of BackupAssist, then of course your backups will still run.
You can continue to use that version of BackupAssist forever. However, there will come a date when we will no longer be able to support that version of the software.
This is quite similar to how Windows works – for example, you can continue using Windows XP forever, but Microsoft only supported it for a finite time.
The advantage of BackupCare is that you are always entitled to upgrade to the latest version, which then also means you can obtain technical support, as well as getting the latest security enhancements and feature enhancements.