BA108: Unhandled exception

Error code	Product	Applies to
BA108	BackupAssist	For BackupAssist 10 or later.

Description

An unexpected error has occurred.

Resolution

If you encounter this error:

1. Please re-run the backup job.
2. If the error persists, try creating a new job with similar settings and run the new job.
3. If these steps fail to resolve the error, please contact BackupAssist support and submit diagnostics.

To contact BackupAssist technical support and provide diagnostic information, please follow the steps below on the console.

1. Click the menu Help → Contact support
2. Enter your email address onto the field provided.
3. Enter a meaningful description into the field provided.
4. Tick the box next to Submit system diagnostics with your query.
5. Select Send.

BackupAssist Technical Support will review your problem and diagnostics file, and contact you.

Last updated	Created	Further assistance
16th Jul 2024	18th Oct 2023	BackupAssist Support page

Download a free 30-day trial