BackupAssist error codes¶
When a backup runs into a problem, its report gives the problem a BA error code. Every code links to an article explaining what went wrong and how to fix it.
All 925 codes are listed here, in order, in groups of a thousand. Use the contents list to jump to a group, or use your browser's find-in-page (Ctrl+F) — or the search box above — to go straight to a code.
BA1 – BA999¶
| Code | Error |
|---|---|
| BA1 | Unhandled exception in the Backup Executor |
| BA2 | The Backup terminated unexpectedly or computer rebooted |
| BA3 | The Backup was interrupted by computer reboot |
| BA4 | The Backup was interrupted by operating system crash |
| BA5 | The Backup terminated unexpectedly |
| BA6 | The Backup did not start as scheduled |
| BA10 | An error occurred when running the script |
| BA11 | An error occurred while disconnecting a network resource |
| BA12 | BackupAssist cannot write to it's own temp directory. |
| BA13 | An error occurred while connecting a network resource |
| BA20 | No valid selections are available for backup |
| BA21 | No valid selections are defined for this backup job |
| BA25 | The user canceled the backup |
| BA26 | Queued job was cancelled |
| BA29 | An operation was taking longer than expected |
| BA30 | An unknown error occurred trying to start the backup job |
| BA31 | Backup job requires UAC support which is not available on O/S prior to Vista and Server 2008 |
| BA32 | This backup job requires UAC support which is not available on Operating Systems prior to Vista and Server 2008 |
| BA33 | Could not log on the Backup User - check user name and password |
| BA34 | A hang was detected in the backup job and it was terminated |
| BA35 | Backup user problem - Incorrect password/username/domain |
| BA36 | Backup user problem - Invalid logon hours |
| BA37 | Backup user problem - Password expired |
| BA38 | Backup user problem - Account disabled |
| BA39 | Backup user problem - No network logon in Group Policy |
| BA40 | Backup user problem - User must change password at next logon |
| BA41 | Backup user problem - Deny logon locally |
| BA49 | Backup user problem - unable to start backup |
| BA50 | The backup job has failed to run because BackupAssist does not have an active license. |
| BA51 | The backup job has failed to run because BackupAssist does not have an active license. |
| BA52 | The backup job has failed because there is no active Exchange Granular add-on license. |
| BA53 | The backup job has failed because there is no active SQL Add-on license. |
| BA54 | The backup job has failed because there is no active Open Files Add-on license. |
| BA55 | The backup job has failed to run because BackupAssist does not have an active license. |
| BA56 | The backup job has failed because there is no active Cloud Backup add-on license. |
| BA57 | The backup job has failed because there is no active Cloud Backup add-on license. |
| BA58 | The backup job has failed to run because BackupAssist does not have an active license. |
| BA59 | The backup job has failed because there is no active Tape Archiving add-on license. |
| BA60 | There is no active license for the Hyper-V Advanced add-on |
| BA62 | The backup job has failed because the required Exchange Granular add-on license is not available for this product |
| BA63 | The backup job has failed because the required SQL Continuous add-on license is not available for this product |
| BA67 | The required Cloud Backup add-on license is not available for this product |
| BA69 | The backup job has failed because the required Tape Archiving add-on license is not available for this product |
| BA71 | This backup job uses a trial BackupAssist license that is due to expire |
| BA72 | This backup job uses a trial Exchange Granular add-on that will expire |
| BA73 | This SQL backup job uses a trial add-on license that is due to expire. |
| BA74 | This System Protection backup job uses a trial BackupAssist license that is due to expire. |
| BA75 | This File Protection backup job uses a trial BackupAssist license that is due to expire. |
| BA76 | Backup job uses a trial Cloud Backup add-on license that is due to expire. |
| BA77 | This File Archiving backup job uses a trial BackupAssist license that is due to expire. |
| BA78 | This File Archiving backup job uses a trial Tape Archiving add-on license that is due to expire. |
| BA79 | This backup job uses a trial Cloud Backup add-on license that is due to expire |
| BA82 | This backup job uses an Exchange Granular add-on license that will expire |
| BA83 | This backup job uses an SQL Continuous add-on license that will expire |
| BA86 | This backup job uses a Cloud Backup add-on license that will expire |
| BA88 | This backup job uses a Tape Archiving add-on license that will expire |
| BA89 | This backup job uses a Cloud Backup add-on license that will expire |
| BA90 | The backup job has failed because there is no active Cloud Backup add-on license. |
| BA91 | The backup job failed because the Cloud Backup add-on license is not available for this product |
| BA92 | Backup verification has failed because the required licence is not active |
| BA93 | Backup verification has failed because the required license is not available for this product |
| BA94 | Backup verification job uses a trial license that is due to expire |
| BA95 | Backup verification job uses a license that will expire |
| BA98 | The last BAaaS verification failed. If BackupAssist cannot verify by said date, the subscription will expire |
| BA99 | This beta version of BackupAssist has expired. Upgrade to the full release. |
| BA100 | Unhandled exception in the NTBackup Engine |
| BA101 | Unhandled exception in the Windows Imaging Engine |
| BA102 | Unhandled exception in the ZIP Engine |
| BA103 | Unhandled exception in the File Copy Engine |
| BA104 | Unhandled exception in the SQL Engine |
| BA105 | Unhandled exception in the Exchange Mailbox Engine |
| BA106 | Unhandled exception in the Rsync Engine |
| BA108 | Unhandled exception |
| BA109 | Unhandled exception in the Cloud City Engine |
| BA110 | Unhandled exception in the Backup Verification Engine |
| BA150 | Backup has failed because the required licence is not active |
| BA151 | Backup has failed because the required license is not available for this product |
| BA152 | New Backup engine job uses a trial license that is due to expire |
| BA153 | New Backup engine job uses a license that will expire |
| BA154 | VSS application backup has failed because the required licence is not active |
| BA155 | VSS application backup has failed because the required license is not available for this product |
| BA156 | VSS application backup uses a trial license that is due to expire |
| BA157 | VSS application backup uses a license that will expire |
| BA200 | The backup file is locked by another process |
| BA201 | Access was denied when writing to the backup file (check file system permissions) |
| BA202 | Could not create backup file |
| BA203 | Backup file path was not specified correctly |
| BA204 | Copy file target was not specified correctly |
| BA205 | Backup directory does not exist - check setup |
| BA206 | Local cache device not detected. BackupAssist will try to backup to primary destination only. |
| BA207 | The destination volume is marked as dirty. |
| BA210 | Cannot find tape drive - ensure it is installed |
| BA211 | No tape in the tape drive |
| BA212 | The wrong tape is inserted |
| BA213 | A new or unrecognized tape is inserted |
| BA218 | Cannot retension tape - please ensure that your tape drive supports retensioning |
| BA219 | Cannot restart RSM |
| BA220 | Cannot find REV drive - ensure it is installed |
| BA221 | No disk is in the REV drive |
| BA222 | The wrong REV disk is inserted |
| BA223 | A new or unrecognized REV disk is inserted |
| BA224 | Cannot create directory on REV disk |
| BA225 | Cannot find QuikStor drive - ensure it is installed |
| BA226 | No cartridge is in the QuikStor drive |
| BA227 | The wrong QuikStor / RDX cartridge is inserted |
| BA228 | A new or unrecognized RDX cartridge is inserted |
| BA229 | Cannot create directory on Quikstor cartridge |
| BA230 | Cannot find GoVault drive - ensure it is installed |
| BA231 | No cartridge is in the GoVault drive |
| BA232 | The wrong GoVault cartridge is inserted |
| BA233 | A new or unrecognized GoVault cartridge is inserted |
| BA235 | Cannot find external hard drive - ensure it is connected |
| BA236 | The external hard disk drive letter has been reassigned so the backup will work |
| BA237 | The wrong external hard disk is connected |
| BA238 | A new or unrecognized external hard disk is connected |
| BA239 | Destination check failed. Backup to local cache only |
| BA250 | Cannot find burner drive - ensure it is installed |
| BA251 | No disc is in the burner drive |
| BA252 | The wrong disc is inserted |
| BA253 | A new or unrecognized disc is inserted |
| BA254 | Burner drive not detected or access denied. |
| BA260 | Cannot connect to your NAS (Network attached storage) |
| BA265 | The local directory does not exist |
| BA266 | Cannot create backup directory |
| BA295 | The backup media is almost full. |
| BA296 | Cannot compile media usage report. |
| BA297 | Timeout compiling media usage report. |
| BA300 | The Exchange Mailbox Export Directory does not exist |
| BA305 | The SQL Backup Directory does not exist |
| BA306 | Unable to share the SQL Backup Directory to allow network access |
| BA308 | The SharePoint Directory does not exist |
| BA310 | Cannot automatically share REV drive |
| BA311 | The backup destination needs to be NTFS/REFS formatted |
| BA390 | Error communicating with RSM |
| BA391 | The tape drive has been disabled - possible conflict with other backup software |
| BA392 | The backup job cannot write to the destination because it uses a sparse file system |
| BA393 | The backup job cannot write to the destination because it uses a sparse file system |
| BA394 | The operation has timed out |
| BA400 | Unable to copy the backup file |
| BA410 | Error occurred when burning the backup |
| BA411 | No disc is inserted |
| BA412 | The burner drive is not available |
| BA413 | Not enough space on the disc |
| BA414 | Erasing the disc failed |
| BA415 | Burning the disc failed |
| BA416 | Verifying the disc failed |
| BA430 | Unable to connect to FTP server |
| BA431 | Unable to login to FTP server |
| BA432 | Unable to change to backup directory on FTP server |
| BA433 | Unable to create the backup directory on FTP server |
| BA434 | Unable to transfer file to FTP server |
| BA600 | The BackupAssist Snapshot Manager was not installed or incorrectly installed |
| BA601 | A reboot is required after installing the BackupAssist Snapshot Manager |
| BA602 | Access has been denied accessing the drive |
| BA603 | A snapshot could not be created due to high disk activity |
| BA604 | A general error occurred |
| BA610 | VSS is not available. You must have Windows XP or later. |
| BA611 | Volume Shadow Copy service is disabled |
| BA612 | Volume Shadow Copy for one or more volumes was deleted during backup |
| BA613 | Insufficient space to create or grow Shadow Copy Storage Area |
| BA615 | Volume Shadow Copy related services are in an inconsistent state |
| BA617 | Volume Shadow Copy writer metadata could not be collected |
| BA618 | Snapshot failed due to pending Windows servicing reboot |
| BA620 | 7zip is not installed properly. |
| BA621 | 7zip was called improperly. |
| BA622 | 7zip out of memory. |
| BA623 | 7zip encountered errors. |
| BA624 | 7zip was canceled. |
| BA625 | Error while zipping backup file. |
| BA626 | The compress-file working directory does not exist and cannot be created. |
| BA630 | Error while copying or deleting compressed backup file. |
| BA700 | Verify failed for one or more files |
| BA701 | Deleting one or more old backups failed |
| BA702 | Invalid file exclusion specified |
| BA703 | Specified file selection does not exist or is inaccessible. |
| BA704 | Specified UNC path selection doesn't exist |
| BA705 | One or more files were skipped |
| BA706 | Insufficient space to complete backup |
| BA707 | The backup location is unavailable or has been disconnected |
| BA708 | A required privilege is not held by the client |
| BA709 | Too many warning occurred - aborted backup |
| BA710 | A selected Exchange Server does not exist or is not currently available |
| BA711 | Win32 error 87 - invalid parameter |
| BA712 | Destination doesn’t support copying NTFS attributes or user doesn’t have sufficient privileges |
| BA713 | The destination does not support 'single instance store' |
| BA714 | Could not copy directory attributes |
| BA715 | Invalid handle |
| BA716 | The network path was not found |
| BA717 | The specified network name is no longer available |
| BA718 | Network access is denied |
| BA719 | Iomega REV software is installed - should not be installed on Vista / Server 2008 or later |
| BA720 | Selected VSS Writer does not exist |
| BA721 | Selected VSS Component does not exist |
| BA722 | Destination does not support the Hidden attribute |
| BA723 | Destination does not support the System attribute |
| BA724 | Could not create hard link - copying file instead |
| BA725 | Could not set time stamps |
| BA726 | CRC error - possible hardware fault |
| BA727 | Selected VSS Writer has no components |
| BA728 | Selected VSS Component has a missing file |
| BA729 | A required VSS Component was implicitly added |
| BA730 | One or more Hyper-V guests have reported errors that could result in an incomplete backup |
| BA731 | The VSS Writer encountered problems communicating with one or more Hyper-V guests |
| BA732 | Could not read source file |
| BA733 | Could not read destination file |
| BA734 | Could not delete file |
| BA735 | Could not delete directory |
| BA736 | Could not create directory |
| BA737 | Could not duplicate reparse point |
| BA738 | Skipping reparse point |
| BA739 | Could not delete reparse point |
| BA740 | Could not read source file because it is encrypted by NTFS |
| BA741 | Cannot find the most recent file catalogue for the referenced backup |
| BA742 | Cannot access the referenced backup |
| BA743 | The Local Backup backup job configuration no longer exists |
| BA744 | The backup cannot proceed while a recovery or password change is in progress |
| BA745 | The job has reached the allocated time limit |
| BA750 | Backup sequence number is out-of-sync |
| BA751 | Invalid (space-dot) file or folder names were found |
| BA752 | File Protection source drive could not be read |
| BA753 | File Protection destination drive could not be written |
| BA754 | File Protection backup completed with some files skipped |
| BA800 | BackupWrite unknown stream error |
| BA801 | BackupWrite data stream error |
| BA802 | Skipped extended attributes stream for some files - not supported by destination |
| BA803 | Skipped security data stream for some files - not supported by destination |
| BA804 | Skipped alternate data stream for some files - not supported by destination |
| BA805 | Skipped hard link data stream for some files - not supported by destination |
| BA806 | Skipped property data stream for some files - not supported by destination |
| BA807 | Skipped object identifier stream for some files - not supported by destination |
| BA808 | Skipped reparse data stream for some files - not supported by destination |
| BA809 | Skipped sparse block stream for some files - not supported by destination |
| BA850 | Exchange database consistency check failed |
| BA851 | Exchange database consistency check eseutil error |
| BA852 | Exchange database consistency check general error |
| BA853 | Exchange database consistency check setup error |
| BA854 | Exchange database consistency check: a required volume was not selected |
| BA855 | Mailbox Protection is not available for Exchange 2013. |
| BA900 | Volume Shadow Copy Error 0xffffffff - catastrophic failure |
| BA901 | Volume Shadow Copy Error 0x80042301 - bad state |
| BA902 | Volume Shadow Copy Error 0x80042303 - provider already registered |
| BA903 | Volume Shadow Copy Error 0x80042304 - provider not registered |
| BA904 | Volume Shadow Copy Error 0x80042306 - provider veto |
| BA905 | Volume Shadow Copy Error 0x80042307 - provider in use |
| BA906 | Volume Shadow Copy Error 0x80042308 - object not found |
| BA907 | Volume Shadow Copy Error 0x8004230c - volume not supported |
| BA908 | Volume Shadow Copy Error 0x8004230e - volume not supported by provider |
| BA909 | Volume Shadow Copy Error 0x8004230d - object already exists |
| BA910 | Volume Shadow Copy Error 0x8004230f - unexpected provider error |
| BA911 | Volume Shadow Copy Error 0x80042310 - corrupt xml document |
| BA912 | Volume Shadow Copy Error 0x80042311 - invalid xml document |
| BA913 | Volume Shadow Copy Error 0x80042312 - maximum number of volumes reached |
| BA914 | Volume Shadow Copy Error 0x80042313 - flush writes timeout |
| BA915 | Volume Shadow Copy Error 0x80042314 - hold writes timeout |
| BA916 | Volume Shadow Copy Error 0x80042315 - unexpected writer error |
| BA917 | Volume Shadow Copy Error 0x80042316 - snapshot set in progress |
| BA918 | Volume Shadow Copy Error 0x80042317 - maximum number of snapshots reached |
| BA919 | Volume Shadow Copy Error 0x80042318 - writer infrastructure |
| BA920 | Volume Shadow Copy Error 0x80042319 - writer not responding |
| BA921 | Volume Shadow Copy Error 0x8004231a - writer already subscribed |
| BA922 | Volume Shadow Copy Error 0x8004231b - unsupported context |
| BA923 | Volume Shadow Copy Error 0x8004231d - volume in use |
| BA924 | Volume Shadow Copy Error 0x8004231e - maximum diff area associations reached |
| BA925 | Volume Shadow Copy Error 0x8004231f - insufficient storage |
| BA926 | Volume Shadow Copy Error 0x80042320 - no snapshots imported |
| BA927 | Volume Shadow Copy Error 0x80042321 - some snapshots not imported |
| BA928 | Volume Shadow Copy Error 0x80042322 - maximum number of remote machines reached |
| BA929 | Volume Shadow Copy Error 0x80042323 - remote server unavailable |
| BA930 | Volume Shadow Copy Error 0x80042324 - remote server unsupported |
| BA931 | Volume Shadow Copy Error 0x80042325 - revert in progress |
| BA932 | Volume Shadow Copy Error 0x80042326 - revert volume lost |
| BA933 | Volume Shadow Copy Error 0x80042327 - reboot required |
| BA950 | Volume Shadow Copy Error 0x800423f0 - writer error: inconsistent snapshot |
| BA951 | Volume Shadow Copy Error 0x800423f1 - writer error: out of resources |
| BA952 | Volume Shadow Copy Error 0x800423f2 - writer error: timeout |
| BA953 | Volume Shadow Copy Error 0x800423f3 - writer error: retryable |
| BA954 | Volume Shadow Copy Error 0x800423f4 - writer error: non retry-able |
| BA955 | Volume Shadow Copy Error 0x800423f5 - writer error: recovery failed |
| BA956 | Volume Shadow Copy Error 0x8000ffff - unexpected error |
| BA957 | Volume Shadow Copy Error 0x80042336 - partial writer failure. |
| BA958 | Volume Shadow Copy Error 0x80042404 - The backup failed due to a missing disk for a dynamic volume. |
| BA960 | Volume Shadow Copy Error - no free drive letters for exposed snapshot |
| BA961 | Open files may not be backed up - could not find VSS snapshot for volume |
| BA962 | Selected VSS component skipped |
| BA963 | Volume Shadow Copy writer state is unstable |
| BA964 | VSS timeout set to default - too low |
| BA965 | VSS Timeout due to low timeout value |
BA1000 – BA1999¶
| Code | Error |
|---|---|
| BA1000 | Unable to start NTbackup |
| BA1001 | NTBackup was not installed |
| BA1002 | NTbackup timed out |
| BA1003 | No logfile from NTbackup could be found |
| BA1004 | The logfile from NTbackup was blank |
| BA1005 | A popup was detected, and if configured, will have been cleared |
| BA1006 | No backup section in the NTbackup log |
| BA1007 | The NTbackup parser log strings are not installed |
| BA1008 | General error - please see the additional information for more details. |
| BA1009 | Uncaught exception in NTBackup Wrapper |
| BA1010 | Exchange Backup DLL 'Esebcli2' not installed |
| BA1011 | The NTbackup logfile cannot be opened for reading. |
| BA1020 | Cannot backup Exchange Information Store |
| BA1030 | NTBackup cannot backup from UNC paths using IP address |
| BA1100 | Hardware not responding |
| BA1101 | Insufficient space reported by hardware |
| BA1102 | Hardware failure - cannot read / write data |
| BA1103 | No media is in the drive |
| BA1104 | Unexpected data on media (file mark) |
| BA1105 | No data on media |
| BA1106 | Hardware is not responding to commands |
| BA1107 | Hardware bus has been reset - potential hardware conflicts |
| BA1108 | Media is write protected and cannot be written to |
| BA1109 | General hardware failure |
| BA1110 | General hardware failure |
| BA1111 | General hardware failure |
| BA1112 | Incompatible Backup - written by a different tape drive (different block size) |
| BA1113 | The tape is not formatted - try a different tape |
| BA1114 | Cannot initialize the backup device - other software may be locking the device |
| BA1115 | Cannot use backup device - other software may be locking the device |
| BA1116 | Cannot close the backup device - possible hardware failure |
| BA1117 | Cannot deinitialize the backup device - possible hardware failure |
| BA1118 | Cannot read from the media - possible hardware failure |
| BA1119 | Cannot write to the media - possible hardware failure |
| BA1120 | Cannot write to the media - possible hardware failure |
| BA1121 | Cannot fast forward the tape - possible hardware failure |
| BA1122 | Cannot rewind the tape - possible hardware failure |
| BA1123 | Cannot fast forward the tape - possible hardware failure |
| BA1124 | Cannot fast forward the tape - possible hardware failure |
| BA1125 | Cannot rewind the tape - possible hardware failure |
| BA1126 | Cannot erase the tape - possible hardware failure |
| BA1127 | Cannot rewind the tape - possible hardware failure |
| BA1128 | Cannot re-tension the tape |
| BA1129 | Cannot communicate with device - possible hardware failure |
| BA1130 | Cannot communicate with device - possible hardware failure |
| BA1131 | Cannot use media - possible hardware failure or media problem |
| BA1132 | Cannot use media - possible hardware failure or media problem |
| BA1133 | Cannot use media - possible hardware failure or media problem |
| BA1134 | Cannot use media - possible hardware failure or media problem |
| BA1135 | Cannot communicate with device - possible hardware failure |
| BA1136 | Cannot communicate with device - possible hardware failure |
| BA1137 | Cannot communicate with device - possible hardware failure |
| BA1138 | Cannot eject the media - possible hardware failure |
| BA1180 | No access to drive or invalid drive |
| BA1181 | Internal NTBackup Error |
| BA1182 | NTBackup was called incorrectly by BackupAssist |
| BA1183 | NTBackup was called incorrectly by BackupAssist |
| BA1184 | NTBackup was called incorrectly by BackupAssist |
| BA1185 | NTBackup was called incorrectly by BackupAssist |
| BA1186 | NTBackup was called incorrectly by BackupAssist |
| BA1187 | NTBackup was called incorrectly by BackupAssist |
| BA1188 | NTBackup was called incorrectly by BackupAssist |
| BA1189 | NTBackup was called incorrectly by BackupAssist |
| BA1190 | NTBackup was called incorrectly by BackupAssist |
| BA1191 | NTBackup was called incorrectly by BackupAssist |
| BA1192 | NTBackup was called incorrectly by BackupAssist |
| BA1193 | NTBackup was called incorrectly by BackupAssist |
| BA1194 | Insufficient disk space to perform backup |
| BA1195 | The tape in the drive is unrecognizable |
| BA1196 | No tape in the drive |
| BA1197 | The backup was aborted |
| BA1198 | The end of the tape was reached |
| BA1199 | The media is full |
| BA1200 | No media in the drive |
| BA1201 | The drive is busy - please ensure it is not being used by other software |
| BA1202 | The media is full or faulty and failed to mount |
| BA1203 | Out of space when performing the backup |
| BA1204 | Internal NTBackup Error |
| BA1205 | Cannot append to tape |
| BA1206 | Cannot append to backup file |
| BA1207 | Network communication problem |
| BA1208 | NTBackup was called incorrectly by BackupAssist |
| BA1209 | Insufficient memory available to perform backup |
| BA1210 | Backup was canceled by user |
| BA1211 | Hardware failure |
| BA1212 | The media is write protected |
| BA1213 | Internal NTBackup Error |
| BA1214 | Internal NTBackup Error |
| BA1215 | Internal NTBackup Error |
| BA1216 | Error opening log file |
| BA1217 | Cannot write to backup file - read only disk or insufficient privileges |
| BA1218 | Internal NTBackup Error |
| BA1219 | NTBackup was called incorrectly by BackupAssist |
| BA1220 | The backup did not complete |
| BA1221 | Problem with backup file: unrecognizable and cannot be read |
| BA1222 | Problem with backup media: inconsistent data |
| BA1223 | Problem with backup media: inconsistent data |
| BA1224 | Problem with backup file: inconsistent data |
| BA1225 | Internal NTBackup Error |
| BA1226 | Internal NTBackup Error |
| BA1227 | NTBackup was called incorrectly by BackupAssist |
| BA1228 | Problem with backup media: inconsistent data |
| BA1229 | The diskette is write protected |
| BA1230 | Hardware failure |
| BA1231 | Hardware failure |
| BA1232 | Hardware failure |
| BA1233 | Hardware failure |
| BA1234 | Hardware failure |
| BA1235 | Hardware failure |
| BA1236 | Cannot find the backup device or media |
| BA1260 | Error during the backup - see the log for more information |
| BA1280 | NTBackup Log:Selection file could not be found |
| BA1300 | Hardware not responding |
| BA1301 | Insufficient space reported by hardware |
| BA1302 | Hardware failure - cannot read / write data |
| BA1303 | No media is in the drive |
| BA1304 | Unexpected data on media (file mark) |
| BA1305 | No data on media |
| BA1306 | Hardware is not responding to commands |
| BA1307 | Hardware bus has been reset - potential hardware conflicts |
| BA1308 | Media is write protected and cannot be written to |
| BA1309 | General hardware failure |
| BA1310 | General hardware failure |
| BA1311 | General hardware failure |
| BA1312 | Incompatible Backup - written by a different tape drive (different block size) |
| BA1313 | The tape is not formatted - try a different tape |
| BA1314 | Cannot initialize the media |
| BA1315 | Cannot use backup device - other software may be locking the device |
| BA1316 | Cannot close the backup device - possible hardware failure |
| BA1317 | Cannot deinitialize the backup device - possible hardware failure |
| BA1318 | Cannot read from the media - possible hardware failure |
| BA1319 | Cannot write to the media - possible hardware failure |
| BA1320 | Cannot write to the media - possible hardware failure |
| BA1321 | Cannot fast forward the tape - possible hardware failure |
| BA1322 | Cannot rewind the tape - possible hardware failure |
| BA1323 | Cannot fast forward the tape - possible hardware failure |
| BA1324 | Cannot fast forward the tape - possible hardware failure |
| BA1325 | Cannot rewind the tape - possible hardware failure |
| BA1326 | Cannot erase the tape - possible hardware failure |
| BA1327 | Cannot rewind the tape - possible hardware failure |
| BA1328 | Cannot re-tension the tape |
| BA1329 | Cannot communicate with device - possible hardware failure |
| BA1330 | Cannot communicate with device - possible hardware failure |
| BA1331 | Cannot use media - possible hardware failure or media problem |
| BA1332 | Cannot use media - possible hardware failure or media problem |
| BA1333 | Cannot use media - possible hardware failure or media problem |
| BA1334 | Cannot use media - possible hardware failure or media problem |
| BA1335 | Cannot communicate with device - possible hardware failure |
| BA1336 | Cannot communicate with device - possible hardware failure |
| BA1337 | Cannot communicate with device - possible hardware failure |
| BA1338 | Cannot communicate with device - possible hardware failure |
| BA1380 | No access to drive or invalid drive |
| BA1381 | NTBackup was called incorrectly by BackupAssist |
| BA1382 | NTBackup was called incorrectly by BackupAssist |
| BA1383 | NTBackup was called incorrectly by BackupAssist |
| BA1384 | NTBackup was called incorrectly by BackupAssist |
| BA1385 | NTBackup was called incorrectly by BackupAssist |
| BA1386 | NTBackup was called incorrectly by BackupAssist |
| BA1387 | NTBackup was called incorrectly by BackupAssist |
| BA1388 | NTBackup was called incorrectly by BackupAssist |
| BA1389 | NTBackup could not find selected tape media pool |
| BA1390 | Insufficient disk space to perform backup |
| BA1391 | The backup was aborted |
| BA1392 | The media is full or faulty and failed to mount |
| BA1393 | Network communication problem |
| BA1394 | Backup was canceled by user |
| BA1395 | The destination is write protected |
| BA1396 | Error opening log file - ensure backup user has administrative privileges |
| BA1397 | Cannot write to backup file - read only disk or insufficient privileges |
| BA1398 | NTBackup was called incorrectly by BackupAssist |
| BA1399 | No files are selected for the backup |
| BA1400 | Backup did not complete |
| BA1401 | The diskette is write protected |
| BA1402 | Hardware failure |
| BA1403 | Unable to create Volume Shadow Copy |
| BA1404 | Hardware failure |
| BA1405 | Hardware failure |
| BA1406 | Hardware failure |
| BA1407 | memory available to perform backup |
| BA1408 | Error during the backup - see the log for more information |
| BA1409 | Problem with backup file: unrecognizable and cannot be read |
| BA1410 | Problem with backup file: unrecognizable and cannot be read |
| BA1411 | Problem with backup file: unrecognizable and cannot be read |
| BA1412 | Cannot find the backup device or media |
| BA1413 | Out of space when performing the backup |
| BA1460 | Error: An inconsistency was encountered in the requested backup file |
| BA1480 | The saved selection file cannot be found |
| BA1481 | Open files may not be backed up - problem creating VSS snapshot |
| BA1500 | Unhandled exception in the MSSQL Engine |
| BA1501 | Database not found |
| BA1502 | It is not possible to perform transaction-log backups of the master database |
| BA1503 | A connection could not be made to the SQL Server instance |
| BA1504 | None of the specified databases were available for backup |
| BA1505 | Cannot open the specified destination directory from the server |
| BA1506 | Cannot backup the specified database cannot be accessed at this time |
| BA1507 | Unauthorised user |
| BA1508 | Database in use |
| BA1509 | Database must be in single user mode |
| BA1510 | Server must be in single user mode |
| BA1511 | Invalid database name |
| BA1512 | A Full backup must be performed before a Differential or Transaction Log backup |
| BA1513 | Only the master database can be restored while the server is in single user mode |
| BA1514 | The backup file doesn't match the destination database |
| BA1515 | Cannot back up transaction log for this database |
| BA1516 | Cannot write to backup file. The disk full or there may be an I/O error |
| BA1517 | Simple file sharing is enabled on the BackupAssist machine |
| BA1518 | SQL backup can't be performed unless User Identity configured |
| BA1519 | Multiple selections of the same SQL Server are not allowed. |
| BA1521 | One or more databases were not found |
| BA1750 | Unhandled exception in the Mailbox Engine |
| BA1751 | Selected mailbox(es) do not exist - may have been deleted or disabled |
| BA1752 | Unable to get list of mailboxes from Exchange Server |
| BA1753 | Invalid Exchange Server |
| BA1754 | Exchange Server administrative privileges are required to export mailboxes reliably. |
| BA1755 | CDOEXM must be installed for the mailbox export to work. |
| BA1756 | Exmerge must be installed for the mailbox export to work. |
| BA1757 | No mailboxes are selected for backup on the specified server. |
| BA1758 | Cannot write to Exchange Mailbox backup directory. |
| BA1759 | Cannot automatically set mailbox rights. |
| BA1760 | Exmerge Log: Error creating EntryID for (GetMailboxInfoFromAB) |
| BA1761 | The Exchange Message Store could not be opened. |
| BA1762 | The Exchange Server or Domain Controller could not be contacted. |
| BA1770 | Insufficient mailbox rights permissions to backup one or more mailboxes |
| BA1771 | A conflict with an antivirus program has stopped messages from being exported |
| BA1772 | The user's PST file is read only |
| BA1773 | The user's PST file is corrupt |
| BA1774 | Exmerge operation terminated by user |
| BA1775 | The localized MAPI service names are incorrect |
| BA1776 | The PST file has reached its 2 gig file size limit |
| BA1790 | Copying messages to avoid duplicates |
| BA1791 | One or more messages could not be exported |
| BA1800 | Mailbox rights cannot be set on your 2007 server. |
| BA1870 | Backup of Exchange 2010 Server is not supported using Outlook 2003. |
| BA1871 | Network error encountered. |
| BA1875 | Unhandled exception in the Exbackup Engine |
| BA1876 | An general error occurred during the backup |
| BA1877 | An general error occurred while backing up one or more mailboxes |
| BA1878 | The type of the existing PST file(s) conflicts with the current output type. |
| BA1879 | The type (ANSI or Unicode) of the existing PST cannot be determined. |
| BA1880 | The PST is not accessible. |
| BA1881 | No read access or insufficient rights to a folder |
| BA1882 | Insufficient privileges to the Exchange Server. |
| BA1883 | Insufficient privileges to the Exchange Server. |
| BA1884 | Mailbox backup cannot be performed unless a Backup User Identity is configured |
| BA1885 | Failure configuring Exchange MAPI possibly due to a recent conflict with Outlook. |
| BA1886 | Mailbox backup cannot proceed as one or more dependencies are missing |
| BA1887 | Mailbox data exceeded PST size limit - overflowed into a separate file. |
| BA1888 | Windows Messaging directory changed to avoid permissions errors |
| BA1889 | BackupAssist unable to set the Windows Messaging Subsystem temp directory to a known writable directory |
| BA1890 | BackupAssist unable to the Windows Message temp directory |
| BA1891 | Exbackup Winsock error |
| BA1892 | Exbackup Network error |
| BA1893 | Fatal error encountered. This can be caused by a faulty MAPI installation |
| BA1894 | Backup User Identity has ambiguous mailbox 'alias' or 'display name' |
| BA1895 | Failure configuring Exchange MAPI |
| BA1896 | Unknown error caused a crash. Backup job retried one time but it has crashed again. |
| BA1897 | Failure configuring MAPI via the mapisvc.inf file |
| BA1898 | Exbackup process is killed due to inactivity. Backup may not be completed |
| BA1901 | Exbackup didn't start because another instance of exbackup was already running |
| BA1902 | Exbackup failed to start as the software has expired |
| BA1904 | Exbackup failed due to a system error |
| BA1905 | Exbackup failed to start due to a conflict with some other program |
| BA1910 | Insufficient memory when backing up one or more mailboxes |
| BA1920 | Exbackup failed when preparing to backup one or more mailboxes |
| BA1921 | Exbackup failed when preparing to backup one or more mailboxes |
| BA1922 | The exbackup command-line contained an invalid option |
| BA1923 | The exbackup command-line contained an invalid value |
| BA1924 | The exbackup command-line was missing a requirement argument |
| BA1925 | The exbackup command-line was missing a required option |
| BA1930 | Exbackup failed to backup one or more mailboxes due to a general MAPI error |
| BA1931 | The exbackup configuration file was unreadable |
| BA1932 | The exbackup configuration file was missing a required element |
| BA1933 | The exbackup configuration file didn't contain any sessions |
| BA1951 | Exbackup was canceled by the user |
| BA1952 | Exbackup failed due to insufficient memory |
| BA1953 | Exbackup failed due to insufficient diskspace |
| BA1961 | Exbackup failed to load MAPI |
| BA1962 | Exbackup failed to initialize MAPI |
| BA1999 | Exbackup failed to backup one or more mailboxes |
BA2000 – BA2999¶
| Code | Error |
|---|---|
| BA2000 | Unexpected licensing error |
| BA2003 | The product key you are trying to activate is not valid |
| BA2005 | Product key has already been activated on another machine |
| BA2009 | Add-ons will not work without the base product key |
| BA2017 | BackupAssist was unable to communicate with BAaaS |
| BA2021 | The activation has expired |
| BA2026 | BackupCare on the base license key has expired. |
| BA2027 | MBC did not return a valid license |
| BA2029 | BackupCare on the base license key has expired |
| BA2032 | The backup cannot run because there is no valid BackupAssist Desktop subscription |
| BA2500 | Unhandled exception in the Windows Imaging Engine |
| BA2501 | Imaging operation failed |
| BA2502 | Windows Block Level Backup is not installed |
| BA2503 | Winimage general warning |
| BA2504 | Unable to find wbadmin language files |
| BA2505 | Unable to parse wbadmin output |
| BA2506 | None of the selected files could be backed up. |
| BA2507 | Another image backup is already running |
| BA2508 | Drive image cannot start because Iomega REV system software is installed |
| BA2510 | Unable to obtain volume information |
| BA2511 | Unable to start backup |
| BA2512 | Unable to create VSS snapshot |
| BA2513 | Unable to backup volume |
| BA2514 | Unable to check application consistency |
| BA2515 | Unable to format media |
| BA2516 | Unable to backup volume to a sparse filesystem |
| BA2517 | System Protection is unable to back up to a disk with 4 KB sectors. |
| BA2518 | System Protection is unable to back up to a disk with 4 KB sectors. |
| BA2519 | System Protection only supports devices with 512 bytes sector size |
| BA2520 | Insufficient privileges to perform backup |
| BA2521 | The backup location is unavailable or has been disconnected |
| BA2522 | Unable to detect volumes that have been backed up |
| BA2523 | No backed up volume detected |
| BA2524 | Unable to detect the most recent backup version |
| BA2525 | Unable to locate VHD file |
| BA2526 | Unable to backup file catalog to backup destination |
| BA2527 | Unable to catalogue backup due to an unspecified error |
| BA2528 | VHD API is not available on this machine. Unable to create backup catalog but backup may still have succeeded |
| BA2529 | There was a problem mounting the virtual disk, probably due to a file system limitation |
| BA2530 | The Exchange Servers directory path for mailbox backups is not targeting a selected volume |
| BA2533 | Windows does not support recovery from a dynamic disk. |
| BA2534 | BackupAssist has enabled Fast Incremental Windows image backup |
| BA2535 | Recommended VSS hotfix is not installed |
| BA2536 | You currently have no historical image backups |
| BA2537 | A VSS error in this backup job has resulted in the loss of most of your backup history |
| BA2538 | You currently have no historical image backups |
| BA2539 | The oldest system protection backup has been deleted to make room for this backup |
| BA2540 | A VSS error may have caused the loss of most of your backup history while preparing for backup |
| BA2541 | A VSS error in this backup job has resulted in the loss of most of your backup history |
| BA2542 | Source volume too big to be backed up |
| BA2543 | Backup location has an incompatible format. |
| BA2544 | The mounted backup volume is inaccessible. Please retry the operation |
| BA2545 | There was a failure in preparing the backup image of one of the volumes |
| BA2546 | The drive cannot find the sector requested |
| BA2551 | There is not enough free space on the storage location to back up the data |
| BA2552 | Your backup history was deleted because the destination media could not write data to the shadow copy storage fast enough |
| BA2560 | Unable to complete catalogue using MFT parser |
| BA2561 | Unable to create Catalogue using MFT parser |
| BA2900 | Shadow Copy Protection Mode encountered an unexpected problem |
| BA2901 | Shadow Copy Protection Mode was not enabled |
| BA2902 | Shadow Copy Protection Mode could not be disabled |
| BA2903 | Shadow Copy Protection Mode was not successfully initialized and was disabled |
| BA2904 | Shadow Copy Protection Mode has successfully cleared a fault on the backup volume |
| BA2905 | Shadow Copy Protection Mode could not clear a VSS fault on the backup volume |
| BA2906 | Shadow Copy Protection Mode detected a VSS fault and protected the backup history - current backup was affected |
| BA2907 | Shadow Copy Protection Mode encountered an unexpected problem |
| BA2950 | Shadow Copy Protection Mode has detected a VSS fault during the backup and has protected the backup history |
| BA2951 | Shadow Copy Protection Mode has successfully cleared the fault on the backup volume |
| BA2952 | Shadow Copy Protection Mode could not clear the fault on the backup volume |
| BA2953 | Shadow Copy Protection Mode could not be reset after the fault and has been disabled |
| BA2954 | Shadow Copy Protection Mode protected the backup history after a fault and restarted the backup |
BA3000 – BA3999¶
| Code | Error |
|---|---|
| BA3001 | Syntax or usage error |
| BA3002 | Protocol incompatibility |
| BA3003 | Errors selecting input/output files, dirs |
| BA3004 | Requested action not supported |
| BA3005 | Error starting client-server protocol |
| BA3006 | Daemon unable to append to log-file |
| BA3010 | Error in socket I/O |
| BA3011 | Error in file I/O |
| BA3012 | Error in rsync protocol data stream |
| BA3013 | Error with program diagnostics |
| BA3014 | Error in IPC code |
| BA3015 | Sibling crashed |
| BA3016 | Sibling terminated abnormally |
| BA3019 | Received SISGUSR1 |
| BA3020 | BackupAssist error |
| BA3021 | Some error returned by waitpid |
| BA3022 | Error allocating core memory buffers |
| BA3023 | Partial transfer due to error |
| BA3024 | Partial transfer due to vanished source files |
| BA3025 | The --max-delete limit stopped deletions |
| BA3030 | Timeout in data send/receive |
| BA3035 | Timeout waiting for daemon connection |
| BA3124 | Remote command failed |
| BA3125 | Remote command was killed |
| BA3126 | Remote command not found |
| BA3127 | Remote command could not be run |
| BA3300 | Could not start rsync |
| BA3301 | SSH error |
| BA3302 | Could not establish connection |
| BA3303 | Connection lost |
| BA3304 | Could not create destination directory |
| BA3305 | Could not resolve hostname |
| BA3306 | Host key verification failed |
| BA3307 | SSH public key authentication failed |
| BA3308 | Module not recognised by daemon |
| BA3309 | Maximum data transfer exceeded |
| BA3311 | Rsync internal error |
| BA3399 | Unknown rsync error |
BA4000 – BA4999¶
| Code | Error |
|---|---|
| BA4000 | End of central directory IO error |
| BA4001 | Zip64 records I/O error |
| BA4002 | Local file header IO error |
| BA4003 | Zip extra field is longer than 64KB |
| BA4004 | NTFS Streams do not fit in a zip header |
| BA4005 | Local file header not found |
| BA4006 | Central directory not found |
| BA4007 | End of central directory record not found |
| BA4008 | Zip64 End of central directory record not found |
| BA4009 | Zip64 End of central directory record locator not found |
| BA4010 | Unable to open NTFS backup streams, security attributes may not be preserved. |
| BA4011 | Unable to open NTFS Backup Streams |
| BA4012 | Cannot write backup catalog to backup destination |
| BA4013 | Too many file opening errors |
| BA4014 | One or more files could not be opened and will not be backed up |
| BA4015 | Error storing auxiliary zip in backup destination |
| BA4016 | Unspecified ZipEngine exception. Please contact BackupAssist Support Team |
| BA4017 | One or more files skipped due to compression or encryption error |
| BA4018 | Too many skipped files |
| BA4019 | The archive bit of one or more files cannot be cleared |
| BA4020 | Disk I/O error. Disk may run out of space. Check free space and scan the disk |
| BA4021 | Unable to write Zip central directory. The backup destination may run out of space |
| BA4022 | Compression aborted due to device I/O error. Some files may be incomplete in the zip backup |
| BA4024 | One or more catalogs for previous backups may have been corrupted. |
| BA4025 | Duplicate file entries found in a backup catalog. |
| BA4026 | Duplicate serial numbers found in the catalog repository. |
| BA4100 | Cannot write MTF header to tape |
| BA4101 | End of tape reached |
| BA4102 | No tape in drive |
| BA4103 | The tape driver does not support the operation |
| BA4104 | The tape is write-protected |
| BA4105 | No tape drive detected |
| BA4106 | Unspecified tape drive error |
| BA4107 | Cannot write backup catalog to tape |
| BA4108 | Tape drive is not ready |
| BA4109 | Media may have changed or tape drive busy loading tape |
| BA4110 | Tape CRC error- possibly caused by ageing tape or dirty tape drive |
| BA4111 | Cannot set up tape drive |
| BA4200 | Could not mount TrueCrypt container |
| BA4201 | Could not create TrueCrypt container |
| BA4202 | Insufficient free space to create TrueCrypt container |
| BA4203 | TrueCrypt not installed |
| BA4204 | An incompatible version of TrueCrypt is installed. |
| BA4205 | Amount of free space on the destination media could not be determined. |
| BA4310 | Insufficient memory when backing up one or more mailboxes |
| BA4312 | Exbackup failed due to the Backup User Identity having insufficient privileges |
| BA4313 | Exbackup failed due to an internal error. |
| BA4314 | Exchange Mailbox Protection deprecation |
| BA4320 | Exbackup failed when preparing to backup one or more mailboxes |
| BA4321 | Exbackup failed when preparing to backup one or more mailboxes. |
| BA4330 | Exbackup failed to backup one or more mailboxes due to a general MAPI error |
| BA4331 | Exbackup failed to create an overflow PST for one or more mailboxes |
| BA4350 | Exbackup failed to read from or write to a PST file that has corrupt data. |
| BA4351 | Exbackup failed due to inconsistent data in the PST file for the desired operation. |
| BA4399 | Exbackup failed to backup one or more mailboxes |
| BA4401 | Exbackup didn't start - another exbackup instance was already running |
| BA4402 | Exbackup failed to start as the software has expired |
| BA4404 | Exbackup failed due to a system error |
| BA4405 | Exbackup failed to start due to a conflict with some other program |
| BA4421 | Exbackup failed when preparing to backup one or more mailboxes |
| BA4422 | The exbackup command-line contained an invalid option |
| BA4423 | The exbackup command-line contained an invalid value |
| BA4424 | The exbackup command-line was missing a requirement argument |
| BA4425 | The exbackup command-line was missing a required option |
| BA4432 | The exbackup configuration file was missing a required element |
| BA4433 | The exbackup configuration file didn't contain any sessions |
| BA4451 | Exbackup was canceled by the user |
| BA4452 | Exbackup failed due to insufficient memory |
| BA4453 | Exbackup failed due to insufficient diskspace |
| BA4461 | Exbackup failed to load MAPI |
| BA4462 | Exbackup failed to initialize MAPI |
| BA4600 | Cannot mount your iSCSI Target |
| BA4700 | Cannot process a cluster shared volume |
| BA4701 | Cannot prepare a cluster shared volume |
| BA4702 | Backup running on another cluster node. A CSV cannot be backed up simultaneously on more than one node |
| BA4703 | Cannot create differencing VHD for quick restore |
| BA4704 | Cannot reparent differencing VHD for quick restore |
| BA4705 | VHD API required for creating CSV quick restore points is not available |
| BA4706 | Cannot create quick restore points for CSV backup |
| BA4707 | One or more Hyper-V guests were not running on this host and failed over or migrated to this host |
| BA4708 | CSV backup destination cleanup failed |
| BA4709 | Backup has completed but BackupAssist was unable to detect virtual machines that may have missed backup |
| BA4710 | BackupAssist Error |
| BA4800 | Could not resize the container file |
| BA4801 | Could not mount Data container |
| BA4802 | Could not create VHD Data container |
| BA4803 | Insufficient free space to create or enlarge Data container |
| BA4804 | The RealSCSI VHD driver used by BackupAssist is not installed |
| BA4805 | Backup destination contains Data Container of different type |
| BA4806 | Cannot create VHDX data container |
| BA4807 | --- |
| BA4808 | The backup destination uses a sparse file system which does not support Data containers larger than 2TB |
| BA4809 | VHDX Data container cannot mount due to a sparse file |
| BA4810 | Bare metal recovery could fail with a BSOD. Change Data Container to VHDX to avoid the problem |
| BA4900 | One or more files failed the restore simulation |
| BA4901 | Unable to perform the restore simulation - file catalog is not available |
| BA4902 | No files were selected for the restore simulation |
| BA4903 | An Unexpected error occurred while running the restore simulation |
| BA4904 | No volumes were found during the full restore simulation |
| BA4910 | Unable to access backed up files for the Exchange consistency checks |
| BA4911 | Unable to extract backed up files for the Exchange consistency checks |
| BA4912 | One or more database files in the backup failed the Exchange consistency checks |
| BA4913 | Exchange VSS consistency check failed |
| BA4920 | Unable to access backed up files for the Hyper-V guest validation |
| BA4921 | Unable to mount one or more Hyper-V guest VHDs from the backup |
| BA4922 | One or more VHDs failed the integrity test |
| BA4930 | Unable to complete catalogue by using MFT for HV |
| BA4931 | Unable to create catalogue using MFT parser |
| BA4932 | Hyper-V VSS consistency check failed |
| BA4940 | An error occurred while running the backup verification |
| BA4941 | VHD driver is not available |
| BA4942 | The user canceled the backup verification |
| BA4943 | Temporary directory cannot be created |
BA5000 – BA5999¶
| Code | Error |
|---|---|
| BA5001 | Could not retrieve or change Shadow Storage maximum size |
| BA5003 | Shadow Storage size setting was modified after it has been set by BackupAssist |
| BA5100 | BitLocker USB media not found |
| BA5101 | BitLocker key folder not found |
| BA5102 | BitLocker key not found |
| BA5103 | A BitLocker error has occurred |
| BA5104 | BitLocker backup destination has not been fully encrypted |
| BA5105 | The BitLocker key cannot be stored on the same destination as the backup |
| BA5106 | Error unlocking the BitLocker-encrypted drive |
| BA5107 | Cannot mount BitLocker-enabled destination |
| BA5108 | Error accessing or unlocking the BitLocker-encrypted drive |
| BA5202 | It is recommended that the backup destination's available space is at least 1.5 times larger than the source data being backed up |
| BA5203 | The backup media can be made bootable by using an existing partition |
| BA5204 | The backup media can be made bootable by creating a new bootable partition from the unallocated space |
| BA5205 | Backup media can be made bootable by creating a new bootable partition from space freed up by shrinking an existing partition |
| BA5206 | Media can't be made bootable - not enough space to create a bootable partition |
| BA5207 | The media cannot be made bootable because the disk has been formatted in a mode that is not compatible with your server |
| BA5208 | Media cannot be made bootable - server's boot mode & disk format not supported by Windows |
| BA5209 | The media cannot be checked |
| BA5210 | The bootable media is up to date |
| BA5211 | The media will not be made bootable because BitLocker is enabled on the backup destination |
| BA5212 | The backup media was made bootable by using an existing partition |
| BA5213 | The backup media was made bootable by creating a new bootable partition from the unallocated space |
| BA5214 | The backup media was made bootable by creating a new bootable partition from space freed up by shrinking an existing partition |
| BA5215 | The media cannot be made bootable because no additional partitions can be created. |
| BA5216 | Backup media will not be made bootable |
| BA5217 | Backup media was not made bootable - an existing partition needs to be shrunk to make space for a new bootable partition |
| BA5218 | An error occurred while the media was being made bootable |
| BA5219 | Bootable backup media timeout |
| BA5300 | Cannot back up a rapidly recovered Hyper-V guest |
| BA5301 | Cannot back up to a destination hosting a rapidly recovered Hyper-V guest |
| BA5901 | Could not retrieve or change Shadow Storage maximum size |
| BA5903 | Shadow Storage size setting was modified after it has been set by BackupAssist |
| BA5904 | Shadow Storage was moved to a different volume |
BA6000 – BA6999¶
| Code | Error |
|---|---|
| BA6101 | The backup job was canceled by the user |
| BA6102 | The backup job encountered an undefined error |
| BA6103 | The backup engine has encountered a memory error |
| BA6104 | The backup engine has encountered a logic error |
| BA6106 | The backup job encountered an error with a system DLL |
| BA6107 | A Windows API error has caused the backup to fail |
| BA6108 | A Volume management error has caused the backup to fail |
| BA6109 | A disk management error has caused the backup to fail |
| BA6110 | The backup failed due to an error in the NTFS Library |
| BA6111 | An input/output error occurred while accessing the device |
| BA6112 | An input / output error occurred while accessing the disk |
| BA6113 | An input / output error occurred while accessing the file |
| BA6114 | An error occurred while verifying the backup destination |
| BA6115 | An input / output error occurred while accessing the volume |
| BA6116 | An error occurred while accessing the virtual disk service com interface |
| BA6117 | An error occurred while accessing the virtual hard disk service |
| BA6118 | A VSS error has caused the backup job to fail |
| BA6119 | The backup job encountered an error while trying to create a directory |
| BA6120 | Delete file error |
| BA6121 | The target disk size is less than required |
| BA6122 | The backup destination disk is full |
| BA6123 | BackupAssist Classic Engine Access denied |
| BA6124 | BackupAssist Classic engine path or file not found |
| BA6125 | The network path was not found or unexpected network error occurred |
| BA6126 | The source disk layout is unsupported |
| BA6990 | Reverse-incremental restore point recovered in a degraded state |
| BA6991 | Automount is disabled |
| BA6992 | The reverse-incremental log is corrupt and the backup chain could not be repaired |
| BA6993 | An error occurred copying InstantBoot application to the backup destination |
| BA6994 | Failed to fix previous reverse incremental backup; that backup has been reverted and the current backup needs to be re-run |
| BA6995 | The previously failed reverse-incremental backup of this job was fixed in the parent folder |
| BA6996 | The previously failed reverse-incremental backup of this job was fixed. |
| BA6997 | The backup failed because the reverse incremental merge operation was interrupted |
| BA6998 | Failed to fix previous reverse incremental backup |
| BA6999 | Unable to reuse the destination. Please choose another one. |
BA7000 – BA7999¶
| Code | Error |
|---|---|
| BA7000 | Incorrect Cloud Backup password used |
| BA7001 | Could not create the cloud destination container |
| BA7002 | Could not back up the catalog |
| BA7004 | Reuse of an existing cloud container is not supported |
| BA7005 | Cloud Backup destination unreachable |
| BA7006 | The Cloud Backup job has invalid credentials |
| BA7007 | An error occurred while finalizing the Cloud Backup |
| BA7008 | Unable to finalize the Cloud Backup |
| BA7009 | Cloud container incorrect region selected |
| BA7010 | An unexpected error occurred while backing up to the cloud |
| BA7011 | Cloud backup chunk identification error |
| BA7012 | An error occurred while validating the cloud backup |
| BA7013 | Unable to validate the cloud backup |
| BA7014 | Cannot connect to WebDAV destination due to SSL certificate error |
| BA7015 | Cloud container's life-cycle configuration may interfere with cloud backups |
| BA7016 | An error occurred while checking cloud container's life-cycle configuration |
| BA7017 | Could not back up the data required for a bare-metal recovery |
| BA7018 | Could not delete old catalogues |
| BA7019 | An error occurred while checking the key file in the Amazon S3 bucket |
| BA7020 | Cloud backup validation could not complete within the timeout |
| BA7021 | Unexpected error validating cloud container |
| BA7022 | Cloud City Immutability Is Confiigured Without Retention Days |
| BA7023 | Cloud City Compliance Is Configured Without Versioning |
| BA7024 | Cloud City Compliance Is Configured Without Default Retention |
| BA7025 | Cloud City Immutability Configuration Can't Be Determined |
| BA7026 | Cloud City Immutability Configuration Is Container Level |
| BA7027 | Cloud City Immutability Configurations Mismatch Cloud |
| BA7028 | Cloud City Immutability Configurations Mismatch Local |
| BA7029 | Cloud City Immutability Configurations Mismatch Format |
| BA7030 | Cloud City Container Is In Invalid State |
| BA7031 | Cloud City Container Is Not Fully Protected |
| BA7032 | Cloud City Immutability Unlicensed |
| BA7033 | Cloud City Immutability Expiry Warning |
| BA7034 | Cloud City Immutability Old Format Upgrade Not Supported |
| BA7035 | Cloud City Immutability Is Beta Feature |
| BA7036 | Cloud City Could Not Get Immutable Container |
| BA7037 | Cloud City Could Not Aceess Immutable Container |
| BA7043 | An error occurred while collecting unused cloud chunks |
| BA7044 | Could not generate the cloud backup catalogue |
| BA7047 | Could not list cloud backups |
| BA7048 | Cannot compile the cloud media usage report |
BA8000 – BA8999¶
| Code | Error |
|---|---|
| BA8000 | A ransomware infection has been detected |
| BA8001 | A possible ransomware infection has been detected |
| BA8002 | BackupAssist is blocked because of a ransomware detection |
| BA8003 | The user skipped the CryptoSafeGuard scan step |
| BA8004 | Your backups are no longer protected by CryptoSafeGuard because your BackupCare subscription has expired. |
| BA8005 | Your BackupCare subscription will expire in x days. When expired, your backups will no longer be protected by CryptoSafeGuard. |
| BA8006 | An unexpected error occurred during the CryptoSafeGuard detection |
| BA8007 | An unexpected error occurred during the CryptoSafeGuard protection step |
| BA8008 | The creation of a temporary CryptoSafeGuard Hyper-V guest checkpoint timed out |
| BA8009 | The CryptoSafeGuard scan did not run because another scan was in progress |
| BA8010 | Deletion of a temporary CryptoSafeGuard Hyper-V guest checkpoint failed |
| BA8011 | Some signs of a ransomware infection have been detected |
| BA8012 | An unexpected error occurred while starting the CryptoSafeGuard™ shield |
| BA8013 | A timeout occurred while collecting storage information for Cyber Black Box™ |
| BA8014 | A timeout occurred while collecting information for Cyber Black Box™ |
| BA8015 | An error occurred while collecting information for Cyber Black Box™ |
| BA8100 | An unexpected error occurred while initializing the encryption engine |
| BA8101 | CBFS Connect is not installed. Unable to continue |
| BA8206 | No files/directories found for verification |
| BA8207 | One or more files/directories failed verification |
| BA8209 | Unable to verify because Quick catalogue is turned on |
| BA8210 | Verification aborted: the backup volume was externally altered during the operation |
BA9000 – BA9999¶
| Code | Error |
|---|---|
| BA9000 | The service is not contactable |
| BA9001 | Please be aware that this backup configuration is unsupported due to the use of some features (see details) |
Other codes¶
| Code | Error |
|---|---|
| BA1073736540 | Mailbox export error |
| BA1073739040 | Mailbox error |
| BA1073739919 | Outputting to ANSI pst files and the 2Gig limit is reached |