Skip to content

BA110: Unhandled exception in the Backup Verification Engine

Error code Product Applies to
BA110 BackupAssist For BackupAssist Classic v12 and later.

Description

This unexpected issue occurs when the unhandled error is thrown in verification engine.

Resolution

Generate diagnostics and contact support.

To contact BackupAssist Technical Support and provide diagnostic information:

  1. Open BackupAssist.
  2. Select Help from the menu at the top of the BackupAssist console.
  3. Select Contact Support ... from the drop-down menu. This will open the BackupAssist - Support dialog.
  4. Enter the details in the fields provided.
  5. Make sure the Submit system diagnostics to help with your query tick box is checked. This will zip your BackupAssist settings so technical support can review these specifically for your environment.
  6. Select Send.

BackupAssist technical support will review your message and diagnostics, and contact you to help resolve the problem.

Last updated Created Further assistance
22nd October 2022 22nd October 2022 BackupAssist Support page