Skip to content

BA8100: An unexpected error occurred while initializing the encryption engine

Error code Product Applies to
BA8100 BackupAssist For BackupAssist Classic v12 and later.

Description

An unexpected error occurred while initializing the encryption engine for the backup job.

Resolution

Suggestion 1: If BackupAssist Classic has just been upgraded from a previous version, and the BackupAssist computer has not yet been rebooted, then execute or schedule a reboot as soon as possible. A reinstall cycle may not be needed to fix the issue, so try a simple reboot first.

Suggestion 2: Uninstall BackupAssist Classic, then reboot, and then reinstall BackupAssist Classic. To learn more, see Installing BackupAssist Classic.

Last updated Created Further assistance
28th July 2023 28th July 2023 BackupAssist Support page