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CBFS Connect is not installed. Unable to continue

Error code Product Applies to
BA8101 BackupAssist For BackupAssist Classic v12 and later.

Description

BackupAssist's encryption driver (CBFS Connect) is not installed or the driver is broken or corrupted.

Resolution

Suggestion 1: If BackupAssist Classic has just been upgraded from a previous version, and the BackupAssist computer has not yet been rebooted, then execute or schedule a reboot as soon as possible. A reinstall cycle may not be needed to fix the issue, so try a simple reboot first.

Suggestion 2: Uninstall BackupAssist Classic, then reboot, and then reinstall BackupAssist Classic. To learn more, see Installing BackupAssist Classic.

Last updated Created Further assistance
22nd October 2022 22nd October 2022 BackupAssist Support page