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BA8209: Unable to verify because Quick catalogue is turned on

Error code Product Applies to
BA8209 BackupAssist For BackupAssist Classic v14 and later.

Description

This situation can be observed during a test restore process for a Legacy System Protection job. There are two possible causes:

  1. The backup job’s “Quick catalogue” option is enabled. Test restore process relies on the full backup catalogue to ensure all files are present.
  2. Quick Catalogue option is disabled, but the job is running multiple backups per day, AND the test restore process runs before the last backup of the day.

Resolution

In order to avoid encountering this error during test restores for Legacy System Protection backups, please ensure:

  1. The backup job has the Quick Catalogue option disabled
  2. Ensure you schedule the Test restore process to run after the last backup of the day.
Last updated Created Further assistance
16th Jul 2024 16th Jul 2024 BackupAssist Support page