BA1006: No backup section in the NTbackup log¶
End of life
BackupAssist v8 and later don't use NTBackup. This article applies to BackupAssist v7 and earlier, which reached end of life on 30 September 2016 and no longer receive technical support. See Software end of life.
| Error code | Product | Applies to |
|---|---|---|
| BA1006 | BackupAssist | BackupAssist v4 to v7 |
Description¶
This error occurs on foreign versions of the MUI Windows operating system. It occurs because it detects the version of ntbackup.exe as English, but your logs may be in French, German, etc. Therefore, BackupAssist cannot understand the logs.
Resolution¶
Resolution 1: Upgrade to the latest version¶
- Upgrade to the latest version of BackupAssist from this page: https://www.backupassist.com/download.php#top
- After upgrading open the BackupAssist console.
- Edit the affected job.
- Click on 'NTBackup options'.
- Expand the 'Advanced NTBackup options' section.
- At the bottom of that section set the 'Log file language'.
Resolution 2: When Backing Up Exchange¶
You will receive an error similar to 'The saved selection file "v4\temp\PhaseTwo-18.bks" cannot be found. Make sure that the Backup User Identity (Settings > Backup User Identity) is part of the Domain Administrator and Exchange Administrator rights. Make sure that you have the applicable version of Exchange Management Tools installed on the machine which BackupAssist is running. If you're backing up Exchange 2007, then please be aware that streaming backups of the information store are set to disabled as default. The steps to enable this through the registry are outlined at http://technet.microsoft.com/en-us/library/bb124515.aspx.
Resolution 3: Remove the corrupt file¶
It's been reported that a corrupt file contained within:
C:\Documents and Settings\$user$\Local Settings\Application Data\Microsoft\Windows NT\NTBackup\data
To resolve this you'll need to either find the corrupt file and remove it from that location or delete all files contained within this location and start fresh.
| Last updated | Created | Further assistance |
|---|---|---|
| 19th Mar 2015 | 16th Mar 2007 | BackupAssist Support page |