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BA1020: Cannot backup Exchange Information Store

Error code Product Applies to
BA1020 BackupAssist Exchange 2000 and later.

Description

This error usually occurs when there is a problem / corruption within the Exchange database trying to be backed up at the point of failure.

Resolution

Typically this results in a restore of the database with the problem from a previous successful backup.

To find out exactly where the issue lies run the eseutil and the isinteg utility tools that come with Exchange to find where the issue lies. More information about these can be found at

http://www.exchangeinbox.com/article.aspx?i=87

Last updated Created Further assistance
30th Nov 2015 21st Feb 2008 BackupAssist Support page