BA1100: Hardware not responding¶
| Error code | Product | Applies to |
|---|---|---|
| BA1100 | BackupAssist | BackupAssist v4 onward |
Description¶
This error usually occurs when the backup sends commands to the backup device and and nothing is received in return.
Resolution¶
Check to see if the correct drivers are installed for the device.
Try running the backup from an alternate machine to see if the error is actually hardware related or not. If this doesn't work on another machine then you may need to contact the vendor for the hardware for further troubleshooting.
| Last updated | Created | Further assistance |
|---|---|---|
| 12th Aug 2009 | 16th Mar 2007 | BackupAssist Support page |