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BA1114: Cannot initialize the backup device - other software may be locking the device

Error code Product Applies to
BA1114 BackupAssist BackupAssist v4 or later.

Description

This can be caused by another process using the backup destination at the same time BackupAssist is attempting to use it.

Resolution

If you have more than one backup solution installed on your server, please be aware that they can cause conflicts with BackupAssist. Please read the following online blog post for information on this here.

Check all the processes running on your system for anything that may be accessing the backup destination (particularly things such as anti-virus or firewall software).

Re-boot your server.

Last updated Created Further assistance
22nd Sep 2009 16th Mar 2007 BackupAssist Support page