BA13: An error occurred while connecting a network resource¶
| Error code | Product | Applies to |
|---|---|---|
| BA13 | BackupAssist | 10.2.1 and later |
Description¶
BackupAssist was unable to connect to a network share, and the manual CryptoSafeGuard scan has been aborted as a result.
Resolution¶
This error will occur as long as the network share connection fails. To resolve the connection failure, check the permissions on the share, and the credentials being used to connect to the share.
| Last updated | Created | Further assistance |
|---|---|---|
| 23rd Nov 2017 | 23rd Nov 2017 | BackupAssist Support page |