BA1319: Cannot write to the media - possible hardware failure¶
End of life
BackupAssist v8 and later don't use NTBackup. This article applies to BackupAssist v7 and earlier, which reached end of life on 30 September 2016 and no longer receive technical support. See Software end of life.
| Error code | Product | Applies to |
|---|---|---|
| BA1319 | BackupAssist | BackupAssistV4 |
Description¶
Error: The device reported an error on a request to write data to media. Error reported: Unknown error. Often indicates a scheduling conflict
Resolution¶
Resolution 1. Scheduling issues
This section explains VSS and device conflicts. Refer to the section applicable to your issue.
VSS conflicts: Having two backup jobs running at the same time within BackupAssist can cause errors if both backup jobs are trying to run VSS. Ensure that only one backup job is running at any one time.
Hardware conflicts: Conflicts with backup devices can occur when another process is trying to use the backup destination at the same time as BackupAssist. Make sure that there are no scheduled tasks, particularly backup tasks, that run at the same time as your scheduled backups.
To confirm that this is a scheduling issue try running a backup during the day, or try changing the scheduled time of your backup by a few hours. If these backups work, the problem is likely to be a scheduling conflict.
Resolution 2. Windows error
This error can be related to a known NTBackup issue described here:
http://support.microsoft.com/default.aspx?scid=kb;en-us;815140
| Last updated | Created | Further assistance |
|---|---|---|
| 06th Dec 2007 | 16th Mar 2007 | BackupAssist Support page |