BA1460: Error: An inconsistency was encountered in the requested backup file¶
End of life
BackupAssist v8 and later don't use NTBackup. This article applies to BackupAssist v7 and earlier, which reached end of life on 30 September 2016 and no longer receive technical support. See Software end of life.
| Error code | Product | Applies to |
|---|---|---|
| BA1460 | BackupAssist | BackupAssist v3 and later |
Description¶
This error is usually produced when there is an issue with the backup destination being used.
Resolution¶
There are 2 possible resolutions to this problem.
Resolution 1 – Run consistency and maintenance checks over the backup destination¶
For a hard drive destination
It is recommended that if you are running your backup to a hard drive that you perform a chkdsk to make sure there are not any consistency issues within the destination drive. Please review the following document from Microsoft on the use of chkdsk for further information: https://technet.microsoft.com/en-us/magazine/ee872425.aspx
For a tape destination
If you are receiving this error while backing up to tape, we recommended the following:
- Run a cleaning tape through the tape drive 4 or 5 times
- Run any tape drive diagnostic tools you may have - these should be supplied by the tape drive manufacturer. This is used to test the consistency of the tape and tape drive.
- Confirm that the latest device drivers for the tape drive are installed and working correctly.
Resolution 2 – Backup to an alternate location¶
Backing up to an alternate location should help achieve successful backups. At the very least, it will confirm that the original destination that generated this error is at fault.
| Last updated | Created | Further assistance |
|---|---|---|
| 2nd Mar 2016 | 16th Mar 2007 | BackupAssist Support page |